iPhone application has been added to the Citizen
Request Tracker module and it's FREE! 

When a citizen observes an issue (ex., pothole, lost and found pets, abandoned car) they can submit a photo and description. Using the iPhone’s GPS technology, the app automatically pinpoints and sends the exact location of the concern.

The request is routed to the City of Burleson’s Citizen Request Tracker system and to the City staff members who can get the problem fixed. The citizen receives a confirmation e-mail and can view the status of their request along with comments posted by City staff.

How does it work? When a citizen observes a non-emergency issue, they use the iPhone app to report the problem by:

• Access the free iPhone app
• Designate Burleson, Texas, as the city
• Pinpoint the address of the issue using the iPhone's GPS technology
• Write a description
• Add a photo
• Submit to the City of Burleson

You do not have to have an iPhone to report a concern. Go to any page on the City website and click on the “Let Us Know” icon. Some of the issues you can report are:

 


















Instructions on how to use the iPhone app

• overflowing dumpster
• pool/stagnant water
• drainage complaints
• gas or oil drilling complaints
• parks and recreation (suggestions for athletics, the BRiCk, senior center and events as well as parks maintenance)
• low water pressure and water/wastewater concerns
• missed trash/special trash pick-up
• street maintenance
• street sweeping request