To help people that may need assistance, the city is now providing an exemption letter that people can show at stores and other locations. To receive an exemption letter, call the city’s Coronavirus hotline at 682-312-2780. The hotline is available from 9 a.m. – 5 p.m., Monday through Friday. You will not be required to provide confidential medical information. Simply state that you need assistance when shopping and provide your name, email, and home address. A city representative will then provide you with the letter.