Administrative Services

Report it with BTX 311

City Performance Measures

Citizen Satisfaction Input Survey

Function

The Department of Administrative Services is committed to providing exceptional customer service and support, promoting accountability and transparency, and fostering a culture of customer-centricity. We strive for accuracy and fairness in our billing practices, implement innovative technology and efficient practices, and respond promptly to citizen inquiries while effectively communicating with relevant departments to ensure timely resolution of issues. Through gathering and analyzing feedback from citizens, we continuously improve our services to exceed their expectations and build trust within our community.

Links

Burleson 311
Utility Customer Service FAQ's