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Animal Services

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1. How do I adopt a pet?

You may call 817-426-9283 or visit the shelter to inquire about animals available for adoption. Available animals can also be found on the City of Burleson’s website, or at 24Petconnect.com

2. What is the cost to adopt a pet?

State law requires that all animals that are adopted from animal shelters be spayed or neutered. Effective Oct. 1, 2015, all dogs and cats adopted from the Burleson Animal Shelter will be spayed/neutered, and have current rabies vaccinations, before leaving the animal shelter. The $140 adoption fee includes adoption ($20), basic vaccinations ($20), microchip ($15), and spay/neuter ($75) if they are under 4 months old; and the $140 adoption fee includes adoption ($20), basic vaccinations ($20), microchip ($15), rabies voucher ($10), and spay/neuter ($75) if they are 4 months and older. The adoption paperwork is filled out at the Burleson Animal Shelter, then the animal shelter staff transports the adopted pet to the contracted veterinarian where that adopted pet will be spayed/neutered and receive the rabies vaccination. You and your new pet are reunited at the veterinarian office, not at the animal shelter.

3. How many pets may I have?

Each household may have no more than four domestic (4) animals in any combination, and no more than one (1) litter of puppies or kittens at any given time. Residents who wish to keep more than four (4) pets may apply with the animal control authority for a multi-pet permit. See Ordinance B-749-06 for more information.

4. What is rabies?

Rabies is a disease caused by the rabies virus. It may take several weeks or even a few years for people to show symptoms after getting infected with rabies, but usually people start to show signs of the disease 1 to 3 months after the virus infects them. The early signs of rabies can be fever or headache, but this changes quickly to nervous system signs, such as confusion, sleepiness, or agitation. Once someone with rabies infection starts having these symptoms, that person usually does not survive. This is why it is very important to talk to your doctor or health care provider right away if any animal bites you, especially a wild animal.
Read more frequently asked questions about rabies.

5. Do I have to live in the city limits to be able to get a microchip for my pet?

No, we allow anyone to purchase a microchip for their pet. In order to get a microchip, you as the owner, must provide proof showing that your pet has a current rabies vaccination.
For more information please visit our page about micro chipping.

6. Does the shelter have live animal traps that I can borrow?

Yes, we have different sized humane live animal traps that can be lent out to citizens of the City of Burleson at no charge to you. If you have any wild animals or stray cats on your property then a live animal trap may be for you. Just come down to the shelter located at 775 SE John Jones with a form of current identification. We will show you how to properly use the trap and what bait works best for each type of animal. Once you have trapped an animal, just give us a call and we will come and remove it for you.

7. I have a humane live animal trap of my own, will you still service the trap?

Yes, we will still service any live animal trap within our city limits. Please understand that you must follow some rules while using your trap:
- You must check the trap multiple times daily
- Please do not set the trap if the outside temperature is predicted to fall below 40 degrees Fahrenheit or above 100 Fahrenheit
- Traps are not to be set Sunday or Monday due to Animal Services being closed.
- The trap is not to be set after 12:00 Noon Saturday afternoon- trap can be reset Monday evening.
- Do not set the trap the night before or on the day of a City, State, or Federal holiday.
Once you have an animal trapped, contact us at 817-426-9283 so we can get an Animal Control Officer out to remove the animal for you.

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Aquatics

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1. What swim classes are available?

There are classes for different age levels. Go to the Swim Lessons page for more information.

2. What are the pool hours?

The swimming pool has different hours than the BRiCk facility, these hours do change with the season. To view the pool hours, visit the Aquatics page.

3. What are the pool rules?

The Natatorium and Outdoor Pool have rules specific to those areas and the different features. To view the pool rules, visit the Aquatics page.

4. What is the price to rent the pool party room(s)?

Prices for rentals vary depending upon the renter’s preferences and member/residency status. Click here to view rental pricing and options.

5. What water aerobics classes are available at the BRiCk?

We have a variety of classes available daily. Click here to view the schedule and descriptions.

6. How can I become a lifeguard/swim instructor at the BRiCk?

The need for lifeguards and swim instructors varies upon the season. If jobs in these areas are available, they can be found online under the current job openings section. Please remember, all applicants must hold a current American Red Cross Lifeguard Certification. Follow this link to view the current job openings.

7. How do I get certified as a lifeguard?

Lifeguard certification classes through the American Red Cross are held at the BRiCk throughout the year. Click here to view the class schedule.

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BTX Honey Tour Carnival

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1. Where is the BTX Honey Tour Carnival?

In Old Town Burleson located at 141 W Renfro St., Burleson, TX, and surrounding areas.

2. What are the festival hours?

Thursday, May 25, 2023 (Soft opening): 5 - 10 p.m.
Friday, May 26, 2023: 5 - 10 p.m.
Saturday, May 27, 2023: 2 - 11 p.m.
Sunday, May 28, 2023: 2 - 11 p.m.

3. What is the cost to attend the BTX Honey Tour Carnival?

BTX Honey Tour Carnival is a FREE community event, provided to the citizens and visitors of the City of Burleson. However, purchases will be required at particular locations. The carnival rides, games, and food & beverage areas will require a fee, purchase or sale. PLEASE NOTE: Carnival ride tickets are available for purchase on site. Tickets are $1 each and rides require 3 to 5 tickets per ride. There is also an option to buy a $25 armband for unlimited access to rides for one day. Some vendors only accept cash. There is an ATM located at Independent Financial. 

4. Is the event rain or shine?

Yes, however some activities may be postponed or rescheduled to a later time during the day if weather permits.

5. Where can I park?

Parking is located throughout downtown Burleson as designated on the event map. Please look for event parking signs when parking on and around event layout. A shuttle service will also be provided by First Baptist Church at the Burleson Collegiate High School.

6. Is there handicapped parking?

Yes, please refer to the event map.

7. If a parent loses a child, where should they go?

The lost child area is located at the staff and volunteer tent. Please refer to the event map. This location is a good place for your family to plan to meet up if anyone becomes separated.

8. Is the site wheelchair accessible?

Yes. Please keep in mind this event is spread across several parking lots and city streets.

9. Are lawn chairs/blankets allowed?

Yes, we encourage event participants to bring lawn chairs to enjoy stage concerts and performances.

10. How does my company become a BTX Honey Tour sponsor?

Please contact the Parks and Recreation special events division for information on how to become a sponsor of the BTX Honey Tour Carnival.

11. How can I volunteer at the BTX Honey Tour Carnival?

Please sign up to volunteer at the City of Burleson website.

12. How do I become a vendor for the BTX Honey Tour Carnival?

You can fill out and submit your vendor application online (link coming soon.)

13. What are the height requirements for the carnival rides?

Height requirements vary by ride, ranging from 36" to 46" minimum height for solo riders. There are several rides can be ridden with an accompanying adult, regardless of height. 

14. Is the carnival dog friendly?

Yes, but dogs are required to stay on leash at all times. Also, dogs are not allowed on the turf in Mayor Vera Calvin Plaza.

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Building Permits and Inspections

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1. What codes does the City currently use?

The City of Burleson currently uses the following codes: 2015 International Building Code, 2015 International Residential Code, 2015 International Mechanical Code, 2015 International Plumbing Code, 2015 International Fuel Gas Code, 2015 International Fire Code, 2015 International Energy Conservation Code, and the 2017 National Electric Code (NEC).

2. What are the specifications for operating a business from my home?

A Home Occupation, as defined by the City of Burleson's Code of Ordinances, is an occupation in a dwelling unit that meets the following qualifications: 

1. No person other than members of the family residing on the premises are engaged in the occupation on the premises. 

2. The use of the dwelling unit for the home occupation is clearly incidental and subordinate to its use for residential purposes by its occupants, and not more than 250 square feet of floor area of the dwelling unit are used in the conduct of the home occupation. 

3. There is no visible evidence of the conduct of the home occupation from outside the building. 

4. The home occupation is not conducted in an accessory building. 

5. Any sales in connection with the home occupation are clearly secondary, and there are no sales from the dwelling. 

6. Traffic is not generated by the home occupation in greater volumes than would normally be expected in a residential neighborhood, and any need for parking generated by the conduct of the home occupation is met off the street and other than in a required front yard. 

7. Equipment, processes or work is not used or conducted in the home occupation which creates noise, vibration, glare, fumes, odors, or electrical interference detectable to the normal senses off the lot. In the case of electrical interference, no equipment, process or work is used or conducted which creates visual or audible interference in any radio or television receivers off the premises, or causes fluctuation in line voltage off the premises. 

8. The following occupations are specifically excluded as home occupations: operation of beauty culture schools, beauty parlors, barber shops, lawn mower or other small engine repair, automotive repair, television, radio, or electronic repair and bicycle repair. 

To find out where in Burleson Home Occupations are permitted, please see the Zoning section of the City's Code of Ordinances. You may contact the Development Services Department for assistance at 817-426-9611.

Code of Ordinances

3. What is the fax number for Building Inspections?

The fax number for Building Inspections is 817-426-9362.

4. What is required to register as a contractor with the City of Burleson?

The City of Burleson requires registration for the following contractors: electricians, mechanical, plumbing, irrigation, back flow testers, and fire prevention. The following lists the required documents for each type of registration: 

Electrician: Copy of state license, Copy of current driver's license, Proof of insurance and Registration form

Mechanical: $100 fee, Copy of state license, Copy of current driver's license, Proof of insurance and Registration form

Plumbing: Copy of State license, Copy of current driver's license and Registration form 

Irrigation: Copy of State license, Copy of current driver's license, Proof of insurance and Registration form 

Back flow testers: Back flow certification card, Copy of current driver's license, Current meter calibration certificate, General liability insurance and Registration forms for Company and Tester.

Fire Prevention: $50 Fee (except for fire alarm), Copy of State license, Proof of insurance, Completed application form 

Please note: A completed form consists of business name, address, phone number, register's name, address, email address, and phone number.

Contractor Registration Application

5. Where do I get a Certificate of Occupancy, register my business, and get a tax ID number?

The City of Burleson requires a new business or business that changes ownership to fill out a Certificate of Occupancy form. An inspection is required to receive permanent power. There is a charge based on square footage. For tax ID number information, you will need to contact the state comptroller's office at 800-252-5555. For information on registering a business name, contact the Johnson County court clerk's office at 817-556-6323. Certificate of Occupancy Form

6. Do I need a permit for a garage sale and if so how do I obtain one?

The City of Burleson requires a permit for garage sales. More information is available on the Garage Sales Information page.

No more than one sign shall be posted on any residential property advertising such sales.

No more than three signs shall be allowed for each permit issued.

Signs can not be placed on utility poles or on any state rights of way and may not be closer than 10 feet to the street pavement. Signs cannot be placed on vehicles. Additional sign(s) placed off premise must be on privately owned, developed, occupied property, subject to permission of the property owner.

Sales are limited to two per calendar year and are not to exceed three consecutive days in length.

Any sign in violation of the regulations is subject to removal by City ordinance, and the related sale holder will be cited.

On-premise signs may be posted 24 hours before the sale, but must be taken down within 24 hours after the sale.

Permits may be obtained at City Hall in the Building Permits and Inspections Office. Call 817-426-9632 for more information. Garage Sale Information

7. Is a permit required for a storage building?

The City of Burleson requires a permit for storage buildings.
Requirements are as follows:

Provide street address

Note location of adjacent street(s)

Identify primary structure

Provide dimensions of proposed accessory structure

Note location and width of any utility easements

Note location of any other accessory structures, including swimming pools

Note setbacks from property lines and adjacent structure(s)

Minimum setbacks are as follows:

Rear: May abut, but not encroach into utility easement. If there is no rear yard easement, minimum rear setback is (3') three feet.

Side (interior lot lines): May abut, but not encroach into utility easement. If there is no side yard easement, minimum side setback is (3') three feet

Side (adjacent to side street): Structure must be set back at least 10 feet from a side property line adjacent to a side street. If a platted building line greater than 10 feet is in place, structure must be located at, or behind platted line.

Separation between primary and accessory structures: Separation between these structures must be at least 10 feet.

Permits may be purchased at City Hall in the Building Permits and Inspections Department. Call 817-426-9632 for more information.

8. Is a permit required for a fence?

Yes, a permit is required. Privacy fences may be no more than eight feet in height. For additional regulations, see Code of Ordinances, Chapter 36.

Code of Ordinances

9. Is a permit required for a swimming pool?

Both in-ground and above-ground pools require permits as provided for in City Code of Ordinances.

Swimming Pool Requirements

10. How can I request an inspection?

There are two ways to request an inspection: online through the City website or by calling the inspection request line number 817-426-9636. This is an automated line. You will need to provide your name, contact number, address being inspected, the type of inspection, and the application number. Your inspection request must be submitted by 8:00 p.m. the day before you need your inspection.


Our office hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. Inspections are performed between the hours of 7:30 a.m. - 4:00 p.m. If you need to cancel or re-schedule a scheduled inspection please call 817-426-9632.

You can now view the requested inspections each day as well as the results of the previous days inspections.

11. Do I need a permit for a retaining wall?

The total height of a new or reconstructed retaining wall, and the proximity to permanent construction determines if a permit will be required.  This table provides the guidelines to determine when a permit is needed.  For more information on retaining walls, please contact Building Permits and Inspections at 817-426-9632.

12. What is the ordinance for sign placement and are permits required?

Yes, permits are required. Please contact Building Permits and Inspections at 817-426-9632.

Code of Ordinances

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Burleson Ambulance Service

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1. When will Burleson Fire/EMS go live with the new ambulance service?

Burleson Fire/EMS is excited to announce that our new ambulance service will go live on October 1, 2023. Starting on this date, we will have three front-line ambulances staffed with a paramedic and EMT, providing service at the MICU (Mobile Intensive Care Unit) level, 24 hours a day. We are committed to enhancing emergency medical services for our community, and this expansion represents a significant step toward ensuring the well-being and safety of our residents.

2. Can patients choose their preferred emergency room destination when using our ambulance service?

Under the guidance of Dr. Cordova, our Medical Director, our policy is to transport patients to the closest and most appropriate emergency room while also taking the patient's choice into consideration. We prioritize the patient's condition and strive to accommodate their preferences if the requested emergency room is within a reasonable distance, such as the hospital district in Fort Worth.

In emergency situations, our primary goal is to transport the patient promptly to the nearest emergency room to stabilize their condition. Once the patient's condition is stable, further transport options with the emergency room staff may be considered to specialized facilities when necessary.

Our ambulance crews are trained to handle nuanced situations, and they have the option to consult with the Medical Director to make the best transport decision for each patient. We respect the patient's right to make informed decisions about their care and are dedicated to working closely with them to ensure they receive the best possible care. Your well-being is our priority.

3. Does Burleson Fire/EMS use a third-party billing company to process ambulance bills?

Yes, Burleson Fire/EMS partners with Emergicon, a trusted third-party billing company, to process ambulance bills. Emergicon specializes in healthcare revenue cycle management and ensures efficient and accurate billing practices for our ambulance services. For more detailed information about Emergicon and the range of services they provide, please visit their website at https://emergicon.com/.

If you have specific billing inquiries or need assistance, you can reach Emergicon at 972-602-2060, and select option 1. We work diligently with Emergicon to maintain transparency and facilitate smooth billing procedures for our community members.

4. Will Burleson Fire/EMS offer a subscription plan for its new ambulance service?

No, the City of Burleson Fire/EMS does not offer an ambulance subscription or membership program. Instead, our billing team is dedicated to collaborating with private insurance providers, Medicare, and Medicaid to facilitate payment arrangements for ambulance services. If you have any questions or require assistance with ambulance billing inquiries, please contact Emergicon at 972-602-2060 choose Option 1. Our commitment is to provide accessible and transparent billing practices for our community members.

We are actively monitoring the need for a subscription plan. Any future changes to our service offerings will be made with the best interests of our residents in mind, as we remain committed to fair and transparent billing practices.

5. What is the fee schedule for Burleson Fire/EMS ambulance services?

Burleson Fire/EMS has a transparent fee schedule for ambulance services, ensuring our community members are aware of the associated costs. Here is an overview of our fee schedule:

• Advanced Life Support – Emergent (ALS-E): $1,600.00 to $1,750.00 - This fee applies when a patient is in a more critical condition, requiring the assistance of a paramedic for advanced life support.
• Basic Life Support – Emergent (BLS-E): $1,400.00 - This fee is for emergency transport provided by certified Emergency Medical Technicians (EMTs).
• Specialty Care Transport: $2,200.00 - This fee applies to the interfacility transport of critically ill patients, which requires specially trained paramedics.
• Advanced Life Support Disposables: $400.00 - A bundled fee designed to cover supplies used during ALS-E or ALS 2 transports.
• Basic Life Support Disposables: $350.00 - A bundled fee designed to cover supplies used during BLS-E transports.
• Oxygen: $150.00 - This fee is for the provision of oxygen during transport.
• Mileage: $24.00 - A fee per mile of transport to account for the distance traveled.
• Treatment No Transport (TNT): $175.00 - This fee may be assessed when specific medical interventions are performed, but the patient is not transported to a medical facility.

It's important to note that the fees listed are subject to change, and any updates will be communicated to our community. Additionally, as mentioned any future changes to our service offerings will be made with the best interests of our residents in mind, as we remain committed to fair and transparent billing practices.

6. What is balance billing, and does Burleson Fire/EMS balance bill for ambulance services?

Balance billing is a practice where a healthcare provider bills a patient for the difference between the provider's charges and the amount covered by the patient's insurance, often resulting in an unexpected bill for the patient.

While Burleson Fire/EMS does engage in balance billing where approved by state and federal law, it is important to note that this practice is now tightly regulated through Texas Senate Bill 2476. The new Senate bill will eliminate most all balance billing situations, meaning that patients will not be responsible for paying any out-of-pocket costs above their deductible or payable responsibility for ground ambulance rides, even if they are transported by an out-of-network ambulance provider.

This is a significant improvement for patients, as the Senate Bill aims to protect them from surprise medical bills from ground ambulance care provided. It is also a positive development for ambulance providers, as it will ensure that they are paid for their services by the insurance provider. 

For more detailed information about Senate Bill 2476 and how it applies to ground ambulances, Burleson Fire Department provided a presentation to the council on August 21, 2023. To view the presentation, please follow this link: Council Meeting Presentation - August 21, 2023 and select option 7. F. We are committed to adhering to the regulations and guidelines set forth by this legislation to provide fair and transparent billing practices for our community members.

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Cemetery

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1. Who is responsible for managing and maintaining the cemetery?

Burleson Parks and Recreation. For maintenance questions or concerns, please contact 311.

2. Who operates and provides services such as sales and burials for the cemetery?

Burleson Cemetery Operators (Lucas and Blessing Funeral Home). For information on purchasing burial lots, burial services, rules and regulations, please contact Lucas and Blessing Funeral Home at 817-295-9000.

3. Who is responsible for leaning headstones and memorials?

According to Cemeteries Chapter 18-56 (h) under “Cemeteries” in the City’s Code of Ordinances, the owner is responsible for the installation and maintenance of the memorial. This includes leaning monuments, changing of flowers, tidiness of décor, etc. For concerns of memorial maintenance or conditions, please contact BTX311.

4. How often is the cemetery maintained?

The cemetery is mowed on a weekly basis. Trees are pruned annually and as needed. Landscape maintenance is performed bi-weekly. Litter and dead flowers (wilted and brown) are inspected for removal 5 times per week. Irrigation repairs are made as needed.

5. Is the cemetery irrigated?

Only the new expansion section of the cemetery on the east side is irrigated.

6. Is the City responsible for flags in the cemetery?

The City has one official flag in the cemetery which is located on the south side at the center drive.

7. What are the cemetery hours?

The cemetery is open daily from sunrise to sunset.

8. Does the City have cemetery clean-up days?

The City inspects for faded or outdated décor twice annually the first business days after daylight savings time adjustments.

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City Council

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1. Who is my councilmember?

The mayor and all City Council members are elected at large, so each represents all citizens. City Council

2. How do I request an appearance from mayor or councilmember?

Complete the online "Request an Appearance by the Mayor or City Council" webform located on the City Council webpage. A representative from the City Secretary's office shall contact you once the form has been received. Request an Appearance by the Mayor or City Council

3. How do I contact a member of the City Council?

You may contact City Council individually or all at once. To send an email to the mayor and all councilmembers at one time complete the online webform. The online form "Contact Your City Council" is located on the City Council webpage or to contact a specific member of council visit their individual profile webpage. Every member of the City Council, including the mayor, has an email and a phone number. Contact City Council

4. When and where are council meetings held?

City Council meetings are held at 5:30 p.m. the first and third Monday of each month at City Hall, located at 141 West Renfro Street.

5. How do I address City Council at a meeting?

All Burleson City Council welcomes all citizens to attend any of its meetings as the City Council is interested in ideas and constructive comments contributed by citizens. To address the City Council or to speak concerning a specific agenda item, citizens should complete an appearance card and present it to the City Secretary prior to the start of the meeting. Although no action can be taken on items that are not on the posted agenda, citizen presentations for non-agenda items will be heard.

6. To request City Proclamations, Letters from the Mayor or Councilmembers ro Certificates of Recognition

The City of Burleson Recognition Program provides an avenue to showcase the events, programs and local citizens. The City Secretary is the main point of contact and coordinates these activities. Please contact: 817-426-9661.

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City Secretary

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1. How can I contact the Mayor or City Councilmember?

You may contact City Council individually or all at once. To send an email to the mayor and all councilmembers at one time complete the online webform. The online form "Contact Your City Council" is located on the City Council webpage or to contact a specific member of council visit their individual profile webpage.Every member of the City Council, including the mayor, has an email and a phone number. Contact City Council

2. Where do I vote?

All City elections are conducted by the City of Burleson. Please visit the elections page for location information.

All other elections will be held through Johnson County or Tarrant County. More information is listed on the elections page. Elections

3. When is the next Council meeting?

Council meetings are held the first and third Monday of the month at City Hall:
141 W. Renfro St.
Burleson, TX 76028

For current and past agendas, visit Agendas and Minutes.

4. Which councilmember represents me?

All city councilmembers are at-large, which means they do not represent a particular portion of the community. All Burleson councilmembers represent the entire community. 

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Code Compliance

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1. What do the Code Compliance Officers typically look for?

The City of Burleson Code Compliance Officers typically look for the following violations: 

• High grass and weeds 
• Junk and trash 
• Dilapidated fences 
• Prohibited signs 
• Temporary signs 
• Inoperable vehicles 
• Solid waste (bulk trash) 
• Parking violations (blocking sidewalk, yard parking) 
• Construction without a permit 
• All Ch. 34, Article II, Sec. 34-31 Specific Nuisances found here in the Code of Ordinances

Municipal Code of Ordinances/Specific Nuisances

2. How can I voice my concern about a code violation (email, phone, online)?

Email: code@burlesontx.com
Call: Neighborhood Services: 817-426-9832

When filing a concern about a code violation, please leave the following:
• (Optional) Your name and number/email so that we may respond back to you.
• Address of the violation
• Description of violation (high grass, trash, fence, front, back, side, etc.)
Online Reporting

3. What is a high grass and weeds violation?

Grass or weeds that are 12 inches or more on average are considered high grass/weeds.

4. What is a dilapidated fence violation, how to comply?

A fence that has become dilapidated can be any or all of the following:
• broken/ rotting pieces/gates
• more than a 15 degrees lean
• missing panels/ pickets

All fences shall be maintained reasonably plumb and structurally sound and free from rotting wood or missing pieces. It is possible to remove all or portions of the fence. Call for more details, 817-426-9832

5. What are my trash collection and recycle days?

You may find trash collection and recycling days specific to your area on the Solid Waste page.

Solid Waste

6. I have hazardous materials/ chemicals to dispose of. Where can I go?

Please refer to our Environmental Services page. There is a Household Hazardous Waste page under Environmental Services.

Environmental Services

7. I want to have a garage sale. What are the requirements?

Please refer to Garage Sale Information. Garage Sale Information

8. What is considered Junk and Trash?

Any accumulation of items can be considered junk. The purpose is to keep areas clutter free to avoid rodent or insect harborage.

Trash can be considered any waste that has collected to cause a nuisance.

9. What are the Code Compliance Officers hours?

The Code Compliance Officers are in the office and out in the field Monday- Friday, 7 a.m. to 4 p.m.

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Communications

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1. How do we get information about City events, programs and services?

Check out the anyone of the city’s social media accounts or YouTube channel. The City Focus newsletter is sent to all City utility customers quarterly. You can also sign up for the weekly City E-Newsletter, News Releases or calendar events. Staff also publishes Weekly Reports, Quarterly Reports, an Annual Report and the city-wide Strategic Plan. We also stream public meetings live, the video is available after the meetings for users to watch at their convenience. 

Engage with Burleson

2. How do I sign up to receive news releases?

Go to the Notify Me page, then scroll down to News Flash. Click on the envelope icon next to “City Updates,” under the News Flash heading. If you have not signed in to the website (you must create a profile to use the Notify Me feature), it will ask you to sign in, then you can subscribe to receive News Releases.

Notify Me Email List

3. How do I get a copy of the City Focus newsletter?

The City Focus newsletter is a quarterly newsletter that is mailed to all city residents who have an account with the utility customer service division. The newsletter is also posted on the city website and can be viewed here. 

4. How do I subscribe to the E-Newsletter?

The City E-Newsletter is e-mailed to subscribers every Friday morning and you can subscribe here. 

E-Newsletter Archive

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Customer Service

Show All Answers

1. How do I report a city-related issue?

Contact BTX311

2. Who do I contact about my utility bill?

Utility Customer Service will be happy to assist you. 

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Development Services

Show All Answers

1. What are the specifications for operating a business from my home?

A Home Occupation, as defined by the City of Burleson's Code of Ordinances, is an occupation in a dwelling unit that meets the following qualifications:
1. No person other than members of the family residing on the premises are engaged in the occupation on the premises.

2. The use of the dwelling unit for the home occupation is clearly incidental and subordinate to its use for residential purposes by its occupants, and not more than 250 square feet of floor area of the dwelling unit are used in the conduct of the home occupation.

3. There is no visible evidence of the conduct of the home occupation from outside the building.

4. The home occupation is not conducted in an accessory building.

5. Any sales in connection with the home occupation are clearly secondary, and there are no sales from the dwelling.

6. Traffic is not generated by the home occupation in greater volumes than would normally be expected in a residential neighborhood, and any need for parking generated by the conduct of the home occupation is met off the street and other than in a required front yard.

7. Equipment, processes or work is not used or conducted in the home occupation which creates noise, vibration, glare, fumes, odors, or electrical interference detectable to the normal senses off the lot. In the case of electrical interference, no equipment, process or work is used or conducted which creates visual or audible interference in any radio or television receivers off the premises, or causes fluctuation in line voltage off the premises.

8. The following occupations are specifically excluded as home occupations: operation of beauty culture schools, beauty parlors, barber shops, lawn mower or other small engine repair, automotive repair, television, radio, or electronic repair and bicycle repair.

9. The following occupations are specifically excluded as home occupations: operation of beauty culture schools, beauty parlors, barber shops, lawn mower or other small engine repair, automotive repair, television, radio, or electronic repair and bicycle repair.

To find out where in Burleson Home Occupations are permitted, please see the Zoning section of the City's Code of Ordinances. You may contact the Community Development Department for assistance at 817-426-9611.
Code of Ordinances

2. What is the fax number for Building Inspections?

The fax number for Building Inspections is 817-426-9362.

3. What is required to register as a contractor with the City of Burleson?

The City of Burleson requires registration for the following contractors: electricians, mechanical, plumbing, irrigation, back flow testers, and fire prevention.

The following lists the required documents for each type of registration:

Electrician: Copy of state license
$100 fee
Copy of current drivers license
Proof of insurance
Registration form

Mechanical: Copy of state license
$100 fee
Copy of current drivers license
Proof of insurance
Registration form

Plumbing: Copy of State license
Copy of current drivers license
Registration form

Irrigation: Copy of State license
Copy of current drivers
Proof of insurance
Registration form

Back flow testers: Backflow certification card,
Copy of current driver's license
Current meter calibration certificate
General liability insurance
Registration form

Fire Prevention: Copy of State license
$50 fee (except for fire alarm)
Proof of insurance
Completed application form

Please note: A completed form consists of business name, address, phone number, register's name, address, email address, and phone number.
Contractor Registration Application

4. Where do I get a Certificate of Occupancy, register my business, and get a tax ID number?

The City of Burleson requires a new business or business that changes ownership to fill out a Certificate of Occupancy form. An inspection is required to receive permanent power. There is a charge based on square footage. For tax ID number information, you will need to contact the state comptroller's office at 800-252-5555. For information on registering a business name, contact the Johnson County court clerk's office at 817-556-6323. Certificate of Occupancy Form

5. What information do you need to submit for a building permit?

Three (3) copies of the following documentation:

Site plan (showing drainage arrows / grading, and elevations for all four walls)

Floor plan (optional)

Foundation plans

Energy code compliance document

Completed application

Commercial
Three (3) copies of the following documentation:

Architectural, structural, electrical, plumbing, and mechanical plans

Foundation plans

Floor plans showing each room, proposed use, square footage of each area, and exits

Wall section and elevations

Roof framing plan

Texas registered professional / engineer's seal and signature is required on structural pages

Approved site plan

Submit COM Check or other acceptable documentation to confirm the proposed building, lighting, and mechanical systems are in compliance with the 2006 International Energy Conservation Code

Provide project number to confirm that the construction has been registered with the Texas Department of Licensing and Regulation for compliance with the Texas Accessibility Standards

Remodel or Interior Finish-Out Permits
Three (3) sets of construction plans containing:

Plot plan showing off-street parking, existing building, and address key.

Floor plan showing each room, proposed use, square footage of each area, and exits

Typical detail of non-bearing walls to be constructed

Electrical, plumbing, and mechanical plans

Written confirmation that an asbestos inspection/survey has been conducted of the space to be renovated

6. Do I need a permit for a garage sale and if so how do I obtain one?

The City of Burleson requires a permit for garage sales. More information is available on the Garage Sales Information page.

No more than one sign shall be posted on any residential property advertising such sales.

No more than three signs shall be allowed for each permit issued.

Signs can not be placed on utility poles or on any state rights of way and may not be closer than 10 feet to the street pavement. Signs cannot be placed on vehicles. Additional sign(s) placed off premise must be on privately owned, developed, occupied property, subject to permission of the property owner.

Sales are limited to two per calendar year and are not to exceed three consecutive days in length.

Any sign in violation of the regulations is subject to removal by City ordinance, and the related sale holder will be cited.

On-premise signs may be posted 24 hours before the sale, but must be taken down within 24 hours after the sale.

Permits may be obtained at City Hall in the Building Permits and Inspections Office. Call 817-426-9632 for more information. Garage Sale Information

7. Is a permit required for a storage building?

The City of Burleson requires a permit for storage buildings.
Requirements are as follows:

Provide street address

Note location of adjacent street(s)

Identify primary structure

Provide dimensions of proposed accessory structure

Note location and width of any utility easements

Note location of any other accessory structures, including swimming pools

Note setbacks from property lines and adjacent structure(s)

Minimum setbacks are as follows:

Rear: May abut, but not encroach into utility easement. If there is no rear yard easement, minimum rear setback is (3') three feet.

Side (interior lot lines): May abut, but not encroach into utility easement. If there is no side yard easement, minimum side setback is (3') three feet

Side (adjacent to side street): Structure must be set back at least 10 feet from a side property line adjacent to a side street. If a platted building line greater than 10 feet is in place, structure must be located at, or behind platted line.

Separation between primary and accessory structures: Separation between these structures must be at least 10 feet.

Permits may be purchased at City Hall in the Building Permits and Inspections Department. Call 817-426-9632 for more information.

8. Is a permit required for a fence?

Yes, a permit is required. Privacy fences may be no more than eight feet in height. For additional regulations, see Code of Ordinances, Chapter 36. Code of Ordinances

9. Is a permit required for a swimming pool?

Both in-ground and above-ground pools require permits as provided for in City Code of Ordinances. Swimming Pool Requirements

10. How can I request an inspection?

There are two ways to request an inspection: online through the City website or by calling the inspection request line number 817-426-9636. This is an automated line. You will need to provide your name, contact number, address being inspected, the type of inspection, and the application number. Your inspection request must be submitted by 8:00 p.m. the day before you need your inspection.


Our office hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. Inspections are performed between the hours of 7:30 a.m. - 4:00 p.m. If you need to cancel or re-schedule a scheduled inspection please call 817-426-9632.

You can now view the requested inspections each day as well as the results of the previous days inspections.

11. Do I need a permit for a retaining wall?

For information on retaining walls, please contact Building Permits and Inspections at 817-426-9632.

12. What is the ordinance for sign placement and are permits required?

Yes, permits are required. Please contact Building Permits and Inspections at 817-426-9632. Code of Ordinances

13. What codes does the City currently use?

The City of Burleson currently uses the following codes: 2009 International Building Code, 2009 International Residential Code, 2009 International Mechanical Code, 2009 International Plumbing Code, 2009 International Fuel Gas Code, 2009 International Fire Code, 2009 International Energy Conservation Code, and the 2011 National Electric Code (NEC).

14. What are the specifications for operating a business from my home?

A Home Occupation, as defined by the City of Burleson's Code of Ordinances, is an occupation in a dwelling unit that meets the following qualifications:

1. No person other than members of the family residing on the premises are engaged in the occupation on the premises.

2. The use of the dwelling unit for the home occupation is clearly incidental and subordinate to its use for residential purposes by its occupants, and not more than 250 square feet of floor area of the dwelling unit are used in the conduct of the home occupation.

3. There is no visible evidence of the conduct of the home occupation from outside the building.

4. The home occupation is not conducted in an accessory building.

5. Any sales in connection with the home occupation are clearly secondary, and there are no sales from the dwelling.

6. Traffic is not generated by the home occupation in greater volumes than would normally be expected in a residential neighborhood, and any need for parking generated by the conduct of the home occupation is met off the street and other than in a required front yard.

7. Equipment, processes or work is not used or conducted in the home occupation which creates noise, vibration, glare, fumes, odors, or electrical interference detectable to the normal senses off the lot. In the case of electrical interference, no equipment, process or work is used or conducted which creates visual or audible interference in any radio or television receivers off the premises, or causes fluctuation in line voltage off the premises.

8. The following occupations are specifically excluded as home occupations: operation of beauty culture schools, beauty parlors, barber shops, lawn mower or other small engine repair, automotive repair, television, radio, or electronic repair and bicycle repair.

9. The following occupations are specifically excluded as home occupations: operation of beauty culture schools, beauty parlors, barber shops, lawn mower or other small engine repair, automotive repair, television, radio, or electronic repair and bicycle repair.

To find out where in Burleson Home Occupations are permitted, please see the Zoning section of the City's Code of Ordinances. You may contact the Community Development Department for assistance at 817-426-9611. City Ordinances

15. What does the City Code of Ordinances define as junk and trash?

Ordinance B-291 defines trash as "all animal, vegetable, and inorganic matter subject to discard which is not typically generated from within a household, residence, or business, including shrubs, shrub and grass clippings, yard cleaning, leaves, tree trimmings, stoves, refrigerators, pieces of metal scrap, feathers, furniture, dead animals, rock, shingles, building materials, and similar waste."

For more information please contact the Code Enforcement Department at 817-426-9872 or 817-426-9875.

16. What does the City Code of Ordinances define as a junk vehicle?

A junk vehicle is vehicle that is inoperative (ie., won’t start and move under its own power) and does not have either current registration or safety inspection, or a vehicle that is wrecked, dismantled, partially dismantled, or discarded, or a vehicle that remains inoperable for a continuous period of more than 45 days. For junk vehicle regulations, contact the Code Enforcement Department at 817-426-9872 or 817-426-9875.

17. What does the City Code of Ordinances define as high grass?

For most properties, “high grass” is defined as “uncultivated grass over one foot high or growing in rank profusion.” Weeds over 48 inches tall can be abated (mowed) without notice. For more information, contact the Code Enforcement Department at 817-426-9872 or 817-426-9875.

18. Is there an ordinance about parking an RV or camping trailer?

Yes. Camping trailers may be parked on a residential lot provided its location does not create a nuisance or hazard to adjoining property owners. The city manager has authority to determine if the location is a nuisance and to order it be relocated on the lot or screened from view. See Ordinance B-522 for additional regulations or contact the Code Enforcement Department at 817-426-9872 or 817-426-9875. City Ordinances

19. How do I find a Zoning Map online?

Go to the City of Burleson main webpage, go down to bottom of page under Quick Links and select Maps, then select the interactive maps. Interactive Zoning Map

20. What is the process to plat a piece of property in Burleson?

Submit an application for a plat and go before the Planning & Zoning Board and City Council for final approval. The process takes between 6 to 8 weeks from start to final approval.

Development Application

21. Where can I find the Development calendar online?

You go to Development Services page and go to the application & forms.

2023 Development Calendar

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Economic Development

Show All Answers

1. Where do I find demographic information about Burleson?

The Office of Economic Development maintains up to date demographics on a variety of topics. For more information, please visit

Maps and Demographics.

2. How can I find out about commercial property and land opportunities in Burleson?

For a listing of properties available in Burleson, please visit the

Real Estate Locator.

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Elections

Show All Answers

1. When is the general election?

General elections are normally held during the month of May. City Elections

2. How do I run for one of the places on the ballot?

You must submit an application with the city secretary to run for council. During the election process the City Secretary's office announces when applications are available for pick-up.

3. What are the qualifications to run for City Council?

• at least 18 years of age on the date application is made for a place on the ballot
• a citizen of the United States
• a qualified voter of the city (which in this charter shall mean a person who is registered to vote by the State of Texas, whose registration is effective in the City of Burleson)
• have been a resident of the city on the date of the election, for at least 12 months immediately preceding the date of the election
• not delinquent in the payment of taxes due the city; and
• not otherwise disqualified from serving on the City Council by any other provision of law.

4. How long are the councilmember terms?

Councilmembers and the mayor serve three-year terms. There are no term limits.

5. How many City Council meetings are there?

City Council meetings are 7:00 p.m. every first and third Monday of the month at City Hall, located at 141 West Renfro Street. There are approximately five additional special meetings or workshops every calendar year. If you have any questions, please call 817-426-9661 or email us.

6. How do I know if I am a qualified voter of the City of Burleson?

First, you must determine if you reside in Johnson County or Tarrant County. Johnson County residents, please contact the Johnson County Election Division at 817-556-6197 or visit Johnson County. Many questions can be answered through their website.

Tarrant County residents, please contact the Tarrant County Election Division at 817-831-8683 (VOTE) or visit Tarrant County. Many questions can be answered through their website.

7. How do I register to vote?

First, you must determine if you reside in Johnson County or Tarrant County. Johnson County residents, please contact the Johnson County Election Division at 817-556-6197 or visit Johnson County. Many questions can be answered through their website.

Tarrant County residents, please contact the Tarrant County Election Division at 817-831-8683 (VOTE) or visit Tarrant County. Many questions can be answered through their website.

8. Can I email or call someone to get all my elections questions answered?

Yes. Email us or call us at 817-426-9661 or 817-426-9662.

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Engineering

Show All Answers

1. How can I find out if a natural gas well permit has been obtained near my property or additional information about gas well drilling within our city limits?

If a gas drilling operator has requested a drilling permit within 1,000 feet from your residence, you will receive a notification concerning the request. Residents with any questions or concerns regarding gas drilling are encouraged to attend gas drilling public meetings.

2. What is the Barnett Shale?

The Barnett Shale is a large natural gas reserve that stretches underground across a 15 county area. It contains an estimated 26 trillion cubic feet of natural gas and is located approximately 1.5 miles below the surface.

In recent years, advances in drilling technology have made it possible for energy companies to extract large amounts of natural gas from the Barnett Shale.

3. What can I expect when a company is going to drill in my area?

A sign will be placed near the proposed well site advising that a permit application has been submitted. Notices will be sent to residents / property owners within 1,000 feet of the well site. Additionally, staff sends a separate notice to residents/property owners if a proposed well is to be located within 1,000 feet of any protected use.

A pad generally 300 feet by 300 feet will be prepared and a drilling rig will move onto the location. The drilling rig will be on site for approximately 20-30 days actually “drilling” the well and running pipe into the open hole. After the well is drilled the drilling rig will move off. The rig move and drilling is a 24 hour operation and is probably the noisiest part of the operation. Shortly thereafter, well “completion” will begin and a smaller portable rig will move onto the location.

After completion operations, surface equipment will be installed along with appropriate fencing and gates. From this point there will be minimal activity on the location. Occasionally a small rig will be brought to the location for remedial work.

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Environmental Services

Show All Answers

1. How do I dispose of household hazardous waste?

Household hazardous waste events are generally held two times a year in the City of Burleson. The events always take place on a Saturday from 9 a.m. - 11 a.m. Only household hazardous waste from Burleson residents will be accepted.

Residents who do want to wait until the next collection event in Burleson can take their household hazardous waste to the Environmental Collection Center (ECC) in Fort Worth. The ECC is open Thursdays and Fridays from 11 a.m. to 7 p.m. and Saturdays from 9 a.m. to 3 p.m. It is located at 6400 Bridge Street in Fort Worth. For directions, call 817-392-EASY (3279).

There is no fee for dropping off your household hazardous waste, however, residents must present a water or solid waste bill as proof of residency.

For more information, please call Environmental Services at 817-426-9842 or visit the Household Hazardous Waste page.

2. How can I view restaurant inspection scores?

Tarrant County Public Health permits and inspects food establishments in the City of Burleson. View restaurant scores.

3. West Nile Virus - What happens to permethrin in the environment?

Permethrin breaks down quickly in the environment. The vapor phase reacts with sunlight to degrade the chemical within a few hours. If released to soil, permethrin is expected to have no mobility. Some will be broken down quickly as a vapor, while the remaining chemical will be absorbed by the soil and biodegraded in less than four weeks. If released into moving water, permethrin is expected to absorb to suspended solids and sediments. Degradation would occur within a few days.

4. West Nile Virus - What are the potential human health effects of permethrin exposure?

Because the product is applied at very low concentrations, it is not likely to harm human health. At levels far higher than those used to control mosquitoes, permethrin can cause headaches, dizziness, nausea, vomiting, shortness of breath, or difficulty breathing. Very high doses may lead to loss of consciousness. Permethrin may make the skin and eyes redden, itch, or sting. However, the small amount used in spraying is not likely to be irritating. If you come in contact with the spray, wash your skin and clothing with soap and water.

5. West Nile Virus - Does permethrin pose a cancer risk?

Because mosquito control only presents a short-term exposure to very small amounts of permethrin, the EPA has concluded that its use to control mosquitoes would not present a cancer risk. Based on studies in laboratory animals, permethrin could possibly cause cancer in humans. However, the cancer occurred in animals only after being treated with very high levels of permethrin over very long periods of time.

6. West Nile Virus - What can I do to reduce exposure to permethrin during spraying?

Because the product is applied at very low concentrations, it is not likely to harm the health of adults, children, or pets. To help reduce possible contact with permethrin during spraying:

Whenever possible, stay indoors during spraying.
If you must go outside during spraying, wear clothing that limits skin contact with the spray.
If you come in contact with the spray, wash your skin and clothing with soap and water.
Wash any fruits and vegetables that were outside during spraying with water before storing, cooking or eating.
Some individuals are sensitive to pesticides. Persons with asthma or other respiratory conditions are encouraged to stay inside during spraying since there is a possibility that spraying could worsen these conditions.
Anyone experiencing adverse reactions to pesticides should seek medical care or call 911.
Talk to your doctor if you have major health concerns.

7. West Nile Virus - Which mosquito repellents work best?

It is recommended that you use products containing DEET (N,N-diethyl-m-toluamide). EPA has a search tool on their website that can help you search for a repellent that is right for you. Visit http://cfpub.epa.gov/oppref/insect/.

8. West Nile Virus - Will permethrin harm my pets?

Because the product is applied at very low concentrations when spraying for mosquitoes, it is not likely to harm the health of pets, even if they are outside during spraying. As a precaution, pet owners are advised to remove pets, along with their food and water bowls, from outdoor areas during spraying if spraying occurs in their neighborhood.

9. West Nile Virus - Can my pet get West Nile Virus?

Although the vast majority of infections have been identified in birds, WNV has been shown to infect dogs, cats, and horses. For more information, visit the CDC website 

10. West Nile Virus - Will permethrin harm my livestock?

Because the product is applied at very low concentrations, it is not likely to harm the health of livestock when used according to the label.

11. West Nile Virus - Will permethrin harm my fishpond?

The amount of permethrin that is likely to enter an outdoor pond or any other body of water after spraying is very low. Therefore, it is not likely to harm the fish in your outdoor pond. At higher levels, permethrin can be toxic to fish. If you wish to reduce exposure, you can cover your fishponds with a tarp before spraying. Do not leave tarps on long enough to cause overheating or a decrease in oxygen. Some people may prefer to bring their fish to a tank inside.

12. West Nile Virus - Will permethrin harm my bees?

Yes, permethrin is highly toxic to bees. Spraying will be performed between 9 p.m. until 5 a.m. During this time, the bees should be in their hive. However, it is recommended that beekeepers take steps to protect their colonies on nights when spraying is taking place. Practical methods include moving hives out of the treated area or covering hives with loose fabric, like wetted burlap, to keep the bees in the hive and protect them from drift. Wild bees generally nest in protected locations and should be mostly protected because they are in the nest when sprays are applied at night. Although the full impact of mosquito applications on honey bees and other wild bee pollinators is unknown, wild pollinator populations would not be expected to be harmed for long-term after sprays are discontinued.

13. West Nile Virus - Can I swim in my pool after the spraying of permethrin?

Since permethrin droplets are designed to stay airborne for an extended period, little permethrin is expected to settle into your pool. If any permethrin does enter your pool, the water would quickly degrade it. If you choose, you can cover your pool before the spraying occurs. You do not need to take special steps or wait before you can use your pool again.

14. How can I dispose of unused or expired medications?

Please visit the U.S. Food and Drug Administration website for information on the proper disposal of medication. FDA website

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Finance

Show All Answers

1. What is the sales tax rate in the City of Burleson?

The sales tax rate in the City of Burleson is 8.25%.

2. How do I find out information regarding my property taxes?

If you live in Tarrant County, please call the Tarrant County Tax Assessor's Office at 817-884-1100. If you live in Johnson County, please call the Johnson County Tax Assessor's Office at 817-558-0122.

Go to the Taxes page of this website.

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Fire Department

Show All Answers

1. When will Burleson Fire/EMS go live with the new ambulance service?

Burleson Fire/EMS is excited to announce that our new ambulance service will go live on October 1, 2023. Starting on this date, we will have three front-line ambulances staffed with a paramedic and EMT, providing service at the MICU (Mobile Intensive Care Unit) level, 24 hours a day. We are committed to enhancing emergency medical services for our community, and this expansion represents a significant step toward ensuring the well-being and safety of our residents.

2. Can patients choose their preferred emergency room destination when using our ambulance service?

Under the guidance of Dr. Cordova, our Medical Director, our policy is to transport patients to the closest and most appropriate emergency room while also taking the patient's choice into consideration. We prioritize the patient's condition and strive to accommodate their preferences if the requested emergency room is within a reasonable distance, such as the hospital district in Fort Worth.

In emergency situations, our primary goal is to transport the patient promptly to the nearest emergency room to stabilize their condition. Once the patient's condition is stable, further transport options with the emergency room staff may be considered to specialized facilities when necessary.

Our ambulance crews are trained to handle nuanced situations, and they have the option to consult with the Medical Director to make the best transport decision for each patient. We respect the patient's right to make informed decisions about their care and are dedicated to working closely with them to ensure they receive the best possible care. Your well-being is our priority.

3. Does Burleson Fire/EMS use a third-party billing company to process ambulance bills?

Yes, Burleson Fire/EMS partners with Emergicon, a trusted third-party billing company, to process ambulance bills. Emergicon specializes in healthcare revenue cycle management and ensures efficient and accurate billing practices for our ambulance services. For more detailed information about Emergicon and the range of services they provide, please visit their website at https://emergicon.com/.

If you have specific billing inquiries or need assistance, you can reach Emergicon at 972-602-2060, and select option 1. We work diligently with Emergicon to maintain transparency and facilitate smooth billing procedures for our community members.

4. Will Burleson Fire/EMS offer a subscription plan for its new ambulance service?

No, the City of Burleson Fire/EMS does not offer an ambulance subscription or membership program. Instead, our billing team is dedicated to collaborating with private insurance providers, Medicare, and Medicaid to facilitate payment arrangements for ambulance services. If you have any questions or require assistance with ambulance billing inquiries, please contact Emergicon at 972-602-2060 choose Option 1. Our commitment is to provide accessible and transparent billing practices for our community members.

We are actively monitoring the need for a subscription plan. Any future changes to our service offerings will be made with the best interests of our residents in mind, as we remain committed to fair and transparent billing practices.

5. What is the fee schedule for Burleson Fire/EMS ambulance services?

Burleson Fire/EMS has a transparent fee schedule for ambulance services, ensuring our community members are aware of the associated costs. Here is an overview of our fee schedule:

• Advanced Life Support – Emergent (ALS-E): $1,600.00 to $1,750.00 - This fee applies when a patient is in a more critical condition, requiring the assistance of a paramedic for advanced life support.
• Basic Life Support – Emergent (BLS-E): $1,400.00 - This fee is for emergency transport provided by certified Emergency Medical Technicians (EMTs).
• Specialty Care Transport: $2,200.00 - This fee applies to the interfacility transport of critically ill patients, which requires specially trained paramedics.
• Advanced Life Support Disposables: $400.00 - A bundled fee designed to cover supplies used during ALS-E or ALS 2 transports.
• Basic Life Support Disposables: $350.00 - A bundled fee designed to cover supplies used during BLS-E transports.
• Oxygen: $150.00 - This fee is for the provision of oxygen during transport.
• Mileage: $24.00 - A fee per mile of transport to account for the distance traveled.
• Treatment No Transport (TNT): $175.00 - This fee may be assessed when specific medical interventions are performed, but the patient is not transported to a medical facility.

It's important to note that the fees listed are subject to change, and any updates will be communicated to our community. Additionally, as mentioned any future changes to our service offerings will be made with the best interests of our residents in mind, as we remain committed to fair and transparent billing practices.

6. What is balance billing, and does Burleson Fire/EMS balance bill for ambulance services?

Balance billing is a practice where a healthcare provider bills a patient for the difference between the provider's charges and the amount covered by the patient's insurance, often resulting in an unexpected bill for the patient.

While Burleson Fire/EMS does engage in balance billing where approved by state and federal law, it is important to note that this practice is now tightly regulated through Texas Senate Bill 2476. The new Senate bill will eliminate most all balance billing situations, meaning that patients will not be responsible for paying any out-of-pocket costs above their deductible or payable responsibility for ground ambulance rides, even if they are transported by an out-of-network ambulance provider.

This is a significant improvement for patients, as the Senate Bill aims to protect them from surprise medical bills from ground ambulance care provided. It is also a positive development for ambulance providers, as it will ensure that they are paid for their services by the insurance provider. 

For more detailed information about Senate Bill 2476 and how it applies to ground ambulances, Burleson Fire Department provided a presentation to the council on August 21, 2023. To view the presentation, please follow this link: Council Meeting Presentation - August 21, 2023 and select option 7. F. We are committed to adhering to the regulations and guidelines set forth by this legislation to provide fair and transparent billing practices for our community members.

7. Do you have backup ambulance service providers if all of your ambulances are out on call?

Yes, we have a mutual aid agreement with MedStar, and CareFlite ground ambulance will be in our city to provide backup and assist with non-emergency transfers.

8. How do I request the fire department at my event?

Simply complete the online form and we will contact you to discuss your event. 

9. How do I dispose of needles and syringes?

• Place needles and syringes in a hard plastic (ex: laundry detergent bottles) or metal container with a tightly secured lid. (The container should be labeled “Syringes,” “Sharps,” or “Needles.”)
• Keep the container out of the reach of children and pets.
• When the container is full, seal and reinforce its lid with heavy-duty tape.
• Dispose of the sealed container in the household trash. Learn more.

10. How do I dispose of hazardous waste materials?

Household hazardous waste events are generally held two times a year in the City of Burleson. The events always take place on a Saturday from 9 a.m. - 11 a.m. Only household hazardous waste from Burleson residents will be accepted.

Residents who do want to wait until the next collection event in Burleson can take their household hazardous waste to the Environmental Collection Center (ECC) in Fort Worth. The ECC is open Thursdays and Fridays from 11 a.m. to 7 p.m. and Saturdays from 9 a.m. to 3 p.m. It is located at 6400 Bridge Street in Fort Worth. For directions, call 817-392-EASY (3279).

There is no fee for dropping off your household hazardous waste, however, residents must present a water or solid waste bill as proof of residency.

For more information, please call Environmental Services at 817-426-9842 or visit the Household Hazardous Waste page.

11. How do I review the detailed notice of privacy practices?

You can view the City of Burleson's Fire/EMS Detailed Notice of Privacy Practices here. 

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Fire Marshal

Show All Answers

1. What fire code does the City of Burleson presently use?

The City of Burleson has adopted the 2021 International Fire Code, including our local amendments.

2. What is the width of fire lanes?

The minimum width of fire lanes is 24 feet.

3. How do I set up a fire inspection?

Complete an online request.

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Garbage & Recycling Updates

Show All Answers

1. What are the garbage and recycling changes?

September 28, 2019: City's Mulch and Recycling Center will be closed.

Starting October 1, 2019: 

• Residents can begin using their own garbage containers (optional), maximum size 96 gallons. Containers may be purchased at any local home improvement store. Solid waste can still be placed curbside in tied trash bags. 
• Weekly collection of small brush and bulky items (under 3 cubic yards) will begin. Three (3) cubic yards is approximately the size of three recliners.
• Residents will have free access to Turkey Creek Landfill, 9100 S. I-35W, Alvarado, Texas 76009. Limit two (2) trips per year. Hard hat and safety vest is required to enter Turkey Creek Landfill. These items are available for purchase at the landfill.

Recycling carts will be delivered to Burleson homes December 3 through December 20, 2019. 

Starting January 6, 2020: 

• Automated collection of recycling carts will begin, and residents will no longer be able to use the smaller recycling bins they are currently utilizing.

2. Why are there changes to the garbage and recycling services?

The city's garbage and recycling contract ended in June 2019. City leaders took this opportunity to ask residents what they would like to see in their garbage and recycling services. 

3. How were the changes decided?

In May and June 2018, the city conducted public outreach asking residents what they would like to see in their trash and recycling services. An online and print survey was available and eight public meetings were held throughout the community, including an online town hall. Over 1,700 surveys were returned, and city staff utilized this input to make the following changes to Burleson’s trash and recycling program.

The survey was available for six weeks and was advertised via link on the city's utility bill, on the front page of the city's website, in the Burleson Star, for over six weeks in the the city's weekly e-newsletters, on the city's Facebook, Twitter and Instagram account, on the city's cable channel, in a news release, at multiple council meetings and the city hosted an Facebook Town Hall, and town halls at the following locations last summer: Bransom Elementary, City Hall, Hajek Elementary, Victory Family Church, and Burleson Public Library.  

4. What do we do with our current recycling bin?

Starting in January 2020, you can keep your current recycling bin or you can set it out for regular trash collection. 

5. Will the recycling carts have lids and wheels?

Yes, the 65-gallon city-provided recycling bins will have a lid and wheels. 

6. What should we do with our yard waste?

Starting October 7, grass clippings can go in regular bags but they cannot exceed the 35 lb. weight limit and can be set out weekly on your second collection day.

7. How do the changes affect the solid waste bill?

The solid waste portion of the utility bill will go down by $1. 

8. What if I don't want a recycling cart?

You can call BTX311 to opt out of receiving a recycling cart.

9. Where should I store by recycling cart?

They can be stored on the side yard, behind the building line or in a garage. 

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Gas Drilling Information

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1. What is the Barnett Shale?

The Barnett Shale is a large natural gas reserve that stretches underground across a 15 county area. It contains an estimated 26 trillion cubic feet of natural gas and is located approximately 1.5 miles below the surface. In recent years, advances in drilling technology have made it possible for energy companies to extract large amounts of natural gas from the Barnett Shale.

2. How can I find out if a natural gas well permit has been obtained near my property or additional information about gas well drilling within our City limits?

If a gas drilling operator has requested a drilling permit within 1,000 feet from your residence, you will receive a notification concerning the request. Residents with any questions or concerns regarding gas drilling are encouraged to attend gas drilling public meetings.

3. Does the drilling harm the environment?

Drilling for natural gas is more environmentally friendly than drilling for oil. Drilling and extracting natural gas is cleaner. With the advent of directional and horizontal drilling technology, natural gas wells have a much smaller impact on land than oil wells and new drilling techniques are more energy efficient and quieter.

4. Can someone else own the minerals underneath my property? How can I tell if I own my minerals?

Yes – it is possible that the mineral ownership may be different than surface ownership. A deed / title search may be necessary for one to determine who actually owns the minerals under a piece of property.

5. How far must a well be from my property or public structures / areas?

The distance requirement is regulated by the City’s gas ordinance. No well may be drilled closer than 500 feet from any protected use such as a residence, religious institution, public building, hospital, school, or public park without a waiver from the protected use owners or City Council approval.

6. Will drilling affect the foundation of my house?

There is no documented evidence of drilling affecting foundations. Most foundation problems occurring in the north Texas area are a result of ground swell and contraction during alternating periods of wet and dry weather.

7. What emergency plans are in place in case of an accident?

Prior to the commencement of any gas or other hydrocarbons production activities, Operator shall submit to the Fire Marshal and City Manager an Emergency Action Response Plan establishing written procedures to minimize any hazard resulting from drilling, completion or producing of gas wells.

8. Does the City profit when drilling takes place on private property?

No - the City only profits from natural gas drilling on property owned by the City. Only the mineral owner and the mineral lessee profit from the operations. The City does receive ad valorem taxes, which are assessed and collected by the Tarrant County Appraisal District.

9. Can a gas well be placed on my property without my permission?

As a general rule, an operator would rather have the surface owner’s permission before putting a well site on a particular property and will pay appropriate damage fees to the surface owners. Any other actions would be preceded by legal action involving the operator and the property owner.

10. What can I expect when a company is going to drill in my area?

A sign will be placed near the proposed well site advertising that a permit application has been submitted. Notices will be sent to residents/ property owners within 1,000 feet of the well site. Additionally, staff sends a separate notice to residents/ property owners if a proposed will is to be located within 1,000 feet of any protected use.

A pad generally 300 feet by 300 feet will be prepared and a drilling rig will move onto the location. The drilling rig will be on site for approximately 15 days per well actually drilling the well and running pipe or casing into the hole. After the well is drilled the drilling rig will move off. Shortly thereafter a smaller “work over” rig will move in and prepare the wells for hydraulic fracturing. This process may take 2-3 days per well. The hydraulic fracturing is the noisiest part of the process and is limited to the daytime hours. Hydraulic fracturing generally takes 7-10 days per well depending on depth. Next the initial flowback will occur. This is necessary for most of the salt water to be produced from the well so the gas will then flow more easily. This process can take several days per well. The well completions process is next and a small portable rig will move back onto the site.

After completion operations, surface equipment will be installed along with appropriate fencing, gates, and landscaping. From this point there will be minimal activity on the location. Occasionally a small rig may be brought to the location for remedial work.

11. Is the City monitoring our water supply due to water usage by the drillers?

Yes, the City of Burleson Water Department monitors all usage of water in the City.

12. Who can I call if I have a question or a complaint?

Questions and concerns related to gas well activities may be directed to the Gas Well Division at 817-426-9879.

13. Will someone be on the drilling site at all times?

During drilling operations there are personnel on-site 24 hours. Completion operations are usually conducted during the day, but personnel may be on-site 24 hours during a short flow-back period. If there are not personnel on-site (operations or private security), then the site / equipment must be secured.

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Golf

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1. Does the course offer memberships?

Hidden Creek is a daily fee golf course. We do not offer any memberships for golf.

2. Does the course offer lessons?

Yes, we do offer lessons. Hidden Creek has two golf instructors. To schedule lessons, please call the golf shop at 817-447-4444 ext. 5.

3. Does the course offer discounts on golf?

Yes, we do offer discounts. If you sign up to be on our mailing list, we will notify you when we have a list of online specials available in the form of printable coupons.. Sign Up for Discounts

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Human Resources

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1. Where can I obtain an employment application for the City of Burleson?

We accept online applications only for posted, open positions. 

• Click Career Portal for a list of open positions
• Select “Apply Now” by each desired position 
• Follow the directions to complete the online application process for each desired job

2. Will the City of Burleson accept a resume instead of an application?

No. You must complete an online application. You may upload your resume and cover letter at the time you apply online.

3. Do I need a resume, or may I attach my resume?

You are encouraged to upload a resume and/or cover letter, but it is not required.

4. What happens after I submit my application?

The hiring manager will review submitted applications, which may take up to 2-6 weeks. The hiring manager will contact applicants to schedule interviews.

5. How can I check the status of a position?

To check the status of an open position, please visit our Career Portal. Positions will be updated frequently as we move through the hiring process.

6. What is required after the interview to be hired?

After interviews are completed the hiring manager will advise Human Resources who has been selected. From that point the following steps must be completed: 

1. Reference check
2. Offer letter presented to candidate and acceptance 
3. Background check (including criminal history, driving record check, education and employment verifications) 
4. Pre-employment drug screen/physical

7. Do you maintain applications on file?

No. You must reapply online for any future openings.

8. What type of benefits does the City of Burleson offer?

Please visit our Benefits page for more information about benefits. Benefits

9. Is the City of Burleson Civil Services?

No.

10. Does the City of Burleson take out Social Security Taxes?

Yes.

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Library

Show All Answers

1. Does the library rent out meeting space?

The conference room and meeting room are available for reservation. The conference room usage fees for non-Cardholders, businesses, and other for-profit groups is $25 minimum (1st 2 hours) plus $10 for each additional hour.  The meeting room usage fees for non-Cardholders, businesses, and other for-profit groups is $50 minimum (1st 2 hours) plus $25 for each additional hour.

You can find more information about meeting room rentals here.

2. How do I get a library card?

Library cards are free if you live or own property within the city limits of Burleson, as well as for students, teachers and administrative staff of K-12 schools within the city limits of Burleson. Opportunities are available for non-residents to qualify for a library card through volunteer service to the library. Please contact us for more information about volunteer opportunities. For information on how to get a library card, please visit

Library Cards.

3. Does the library offer ebooks?

Yes! Many digital formats are available through Libby, CloudLibrary, or Hoopla. You will need a Burleson library card to access these services through our

Digital Library.

4. Do I need a library card to use the computers?

Yes. The Burleson Public Library offers computer sessions to library card holders. 30-minute passes are available at the library services desk for guests.

5. Does the library offer free wifi?

Yes! The library offers free wifi during regular operating hours. You do not need a library card to access the library's wifi on your own device.

6. Can I print from my laptop?

Yes! Go to www.printeron.net/bpl/burlesonlibrary to upload your documents for printing, then pick up your print jobs at the Print Release Station near the public computers. Printing costs 10 cents/page for black & white and 25 cents/page for color. Mobile Printing

7. How much are late fees? What about lost items?

Late fees are not charged for Burleson Library materials. If an item is lost, the charge is the cover price of the item.

8. How do I request materials from other libraries?

You may request items from other libraries by locating the item in the online catalog, then clicking on "Place Hold."

Library Catalog

9. What is a TexShare card? Can I get one?

The TexShare card allows you to have direct access to library materials that aren't available at your local public library. When you present your TexShare card at participating libraries, you will receive borrowing privileges free of charge.

Burleson Public Library cardholders are eligible for TexShare cards if they have been a member of the library for at least 6 months and their account is in good standing. TexShare cards will not be issued to patrons under the age of 18. For more information, visit TexShare Program.

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Library Room Reservations

Show All Answers

1. How much does it cost to use one of the Library's rooms?

The conference room usage fees for non-Cardholders, businesses, and other for-profit groups is $25 minimum (1st 2 hours) plus $10 for each additional hour.  The meeting room usage fees for non-Cardholders, businesses, and other for-profit groups is $50 minimum (1st 2 hours) plus $25 for each additional hour. The fees may be waived for Burleson Library Cardholders, non-profit groups (w/proof) and civic organizations.

2. How long can I reserve a room?

Room reservations must occur during normal operating hours of the library. Rooms must be vacated at least 15 minutes prior to the library closing.

3. Can my child's group use a room?

Youth groups are allowed to use the rooms if a responsible adult reserves the room and attends the meeting.

4. How far in advance can I reserve a room?

We require at lease two business days advance notice for room reservations and allow reservations up to four months in advance.

5. What if I need to change or cancel the reservation?

Provide at least 24 hours' notice for cancellations. Call 817-426-9209 or email info@burlesontx.com

6. How do I access the room on the day of the reservation?

Check in at the desk with library staff.

7. Can I move the furniture in the room?

The furniture may be moved, but it must be returned to the original room configuration before you leave the room. 

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Mayor's Youth Council

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1. Who can join the Mayor's Youth Council?

Any Burleson youth between the ages of 13-19. They must reside within the city limits or ETJ (extra-territorial jurisdiction) of Burleson and have completed an application. (Note: Addresses will be verified for each applicant). In addition, there are three (3) adult voting positions on the Mayor's Youth Council.

2. How do I apply to serve on Mayor's Youth Council?

Submit your application for the Mayor's Youth Council. 

3. When will applications be available/ accepted?

Forms are available online on an ongoing basis and will be accepted throughout the year. Mayor's Youth Council terms are from June 1st through May 31st. Complete forms will be considered for official appointment each Spring. From time to time, positions may become available in the middle of a term and complete forms received will also be reviewed for those interim positions.

4. What exactly does the Mayor's Youth Council do?

All topics discussed by the Mayor's Youth Council are listed in each meeting's official agenda, which is available online prior to each meeting. Minutes are posted online after each meeting and detail actions taken by the Youth Council at its previous meeting.

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Municipal Court

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1. How long do I have to take care of my citation?

You have 20 business days from the date of the offense to take care of your citation. You can take care of it by mail or in person. A telephone call does not constitute an appearance.

2. Can anyone take care of my citation for me?

State law will only allow a licensed attorney to act on the behalf of someone else.

3. Do I have to have an attorney to represent my case?

No, you may retain an attorney but you do not have to have one. As this is a fine only offense the court will not appoint an attorney.

4. What forms of payment does the Burleson Municipal Court accept?

Cash, Check, Cashier’s Check, Money Orders, Mastercard and Visa

5. How much is my citation?

You may use the Citation Search tool to find the amount of your citation. 

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Natural Area

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1. What's the difference between a natural area and a prairie?

A prairie refers to a plant community that is native to the ecoregion and is usually undisturbed by past farming and overgrazing from cattle. It can include rare plants that provide niches to wildlife, such as rare grassland birds.

A natural area may refer to a mixed plant community with native grasses as well as non-native plants like Johnson Grass or bushes and trees. Usually this is old farm or ranch land that still provides an important habitat for a wide range of wildlife.

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Parks & Recreation

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1. Do I have to be a resident of Burleson to be a member of the BRiCk?

No, the Burleson Recreation Center is available for both residents and non-residents of Burleson.

2. What does a membership at the BRiCk include?

For information about Burleson Recreation Center membership, please view our Memberships page.

3. What are the BRiCk hours?

Monday – Thursday: 5 a.m. – 9 p.m.
Friday: 5 a.m.- 8 p.m.
Saturday: 8 a.m. – 8 p.m.
Sunday: 1 p.m. – 6 p.m.

4. What are the ages for the KidZone area?

KidZone is a complimentary service extended to patrons with children ages 6 months to 12 years old. Click here for more information about the KidZone.

5. Who can be included on my family membership?

We define a family as up to two adults and all tax dependent children/relatives living in the same household. If you have a tax dependent child who is 18 or older, you will need to show proof of dependency on your latest tax statement at the time of registration.

6. Do I have to be a member of the BRiCk in order to use the facility?

No, you don’t have to have a membership to use the facility. Day passes are available for purchase:
Individual Day Pass: $8.00
Family Day Pass: $20.00
Groups of 15+: $6.00 each

7. How old does my child have to be in order for them to be in the BRiCk unattended?

Children ages 10 and up can be on the lower level in the BRiCk without supervision.

8. How old does my child have to be to work out by themselves?

Children 6 - 12 years old have access to the Family Fitness Area with direct supervision from a parent or guardian, recommended ratio is 1:1. Children between the ages of 13 - 15 must be accompanied by an adult (1:1 ratio) unless having completed the fitness orientation. Ages 16 and up can work out by themselves.

9. How do you determine who is considered a resident verses a non-resident?

A resident of Burleson is someone living within the city limits of Burleson, who pays their water to the city of Burleson or who pays their property taxes to the city of Burleson.

10. Do you offer personal training at the BRiCk?

Yes we have 6 personal trainers on staff to help you meet your fitness goals! Click here for more information.

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Planning & Zoning

Show All Answers

1. What building codes does the city currently use?

The City of Burleson currently uses the following codes: 2015 International Building Code, 2015 International Mechanical Code, 2015 International Residential Code, 2015 International Plumbing Code, 2015 International Energy Conservation Code, 2015 International Fire Code, 2015 International Fuel Gas Code and 2017 National Electric Code (NFPA 70).

2. How do I find a Zoning Map online?

View the interactive zoning maps here. 

3. What is the process to plat a piece of property in Burleson?

Submit an application for a plat and go before the Planning & Zoning Board and City Council for final approval. The process takes between 6 to 8 weeks from start to final approval.

Development Application

4. Where can I find the Development calendar online?

View the Development Application Calendar on the Applications and Forms page. 

2023 Development Calendar

5. What Land Uses are allowed in certain Zoning districts?

Article III Zoning Districts of the Zoning Ordinance lists all of the uses permitted in a particular zoning district. To verify that a use is permitted in a particular zoning district is it recommended to contact the Planning & Zoning 817-426-9611.

6. What is a pre-development meeting?

A pre-development meeting is a preliminary informational meeting between an applicant and the Development Assistance Committee (DAC). This meeting is used to assist the applicant prepare to submit a development application, and/or identify any major issues that the proposed project may encounter after submittal. A pre-development meeting is recommended when submitting for any commercial site plans or specific use permits to assist in the process. To schedule a pre-development meeting please contact development services at 817-426-9611.

7. What do I do if I have questions?

Planning and Zoning is available to answer any questions you may have related to development in the City of Burleson.

Email: DevServ@burlesontx.com
Mail: 141 West Renfro Street, Burleson TX 76028-4261
Office: 817-426-9611
In-person: Burleson City Hall (141 West Renfro Street)

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Police - Recruitment

Show All Answers

1. Can the requirement of college hours be waived?

College is waived for certified peace officers and for candidates that have verifiable military service with an honorable discharge.

2. What is required for the Human Performance Evaluation Test (Physical Agility Test)?

Task	Description	Repetitions
Lift	Lift 120 pounds weighted box from chair height to the floor	1
Pull	Horizontally transfer 180 pounds on a sled a distance of 45 feet	1
Lift-Carry	100 pounds vertical lift from the floor, and horizontally transfer object 30 feet and place on the floor	1
Push-Pull	Horizontally transfer 75lbs of force on a sled a distance of 90 feet	1
Maximum Grip Strength Test	Measurement of strength based on normative data based on age and sex on both the right and left hand taking an average of 3 trials	Average of 3
Maximum Pinch Test	Measurement of trigger pinch based on normative data taking an average of 3 trials on both right and left hand with a minimum of 15 pounds required	Average of 3
Climb 1	Run to ascend and descend a step with a height of 8 inches from the floor	36 Steps
Climb 2	Climb onto mat, turn around, and climb down from mat	1
Jump 1	Running jump minimum of 4 feet	1
Jump 2	Jump a height of 2 feet to clear an obstacle	1
Jump 3	Jump down a height of 3 feet	1

3. What are the age requirements to be a police officer at the City of Burleson?

An applicant must be at least 21 years of at the time of taking the police licensing exam. 

There is not a maximum age limit. Each applicant must meet all the hiring criteria and be able to perform the essential job functions with or without a reasonable accommodation to be considered.

4. Are applicants hired as employees and paid while attending the Police Academy?

If the City of Burleson recruits you prior to or while in the police academy, you will be paid while attending the police academy from your hire date forward with the City, which is set as soon as all pre-employment hiring steps are successfully completed.

5. Will the City pay for the police academy?

The City will pay for the police academy if you are recruited and sent to the academy by the City. An employee must work for the City for two (2) years in order not to repay a portion of the academy tuition. 

6. How long is the Police Academy?

The NCTCOG Police Academy is 22-24 weeks depending on holidays during the academy.

7. What can an applicant expect to experience at the Police Academy?

The academy is generally Monday thru Friday 8am to 5pm and the two we use are located either in North West Fort Worth or Arlington. Cadets are not required to live at the academy, but must be able to transport themselves there each day. There are also some evening classes for night time practical exercises. The police academy is a paramilitary training environment with strict guidelines on uniform appearance, discipline, teamwork, and ethics. Cadets will be expected to perform physical tasks such as running, jumping, climbing, defensive tactics training, firearms training, and emergency driving training. Academic tasks will include classroom lectures to cover the various legal issues officers must comprehend. There is a lot of memorization of legal statutes and tables. The police academy classroom portion of the training is similar to that of college academics. Cadets will have to pass numerous exams and quizzes with minimum standards set by the state during the academy concluding with a state licensing exam.  

8. What are the shifts or hours of work?

Currently the patrol division works 9 hour shifts.  Five on two off, four on three off; however, patrol schedules are subject to change depending on the needs of the department.  The department is currently evaluating a variety of 12 hour schedules. 

9. Is there prior service credit in the City’s Texas Municipal Retirement System (TMRS) for military service or other public service?

Yes, the City’s TMRS plan includes prior service credit, which is granted once the applicable TMRS prior service credit application is completed and approved. Two options are available, and TMRS and the City can assist in reviewing your options:

• Restricted Prior Service Credit - provides time credit for your active-duty military service or previous full-time employment with any U.S. public employer, including federal, state, county or city. There is no limit on the amount of time credit you can be granted.
• Military Service Credit - Military service credit grants you time credit for prior active-duty military service. The maximum time credit you can receive is five years.

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Police Department

Show All Answers

1. When do they test the early warning system sirens?

The early warning alarm system sirens are tested on the first Wednesday of each month at about 12:00 noon. An announcement that this is a test is made over the PA system before the alarm is tested.

2. What is the curfew in Burleson?

The curfew for persons under 17 years of age is 11:00 p.m. Sunday through Thursday nights and 11:59 p.m. on Friday and Saturday nights. The curfew is in effect until 6:00 a.m. the following day.

3. Is it legal to discharge a firearm (aka shoot a gun) in the City?

Sec. 54-2 of the City Code makes it unlawful for any person to discharge (shoot) any gun, pistol or firearm of any kind in the City. This includes an air rifle or air pistol that, by means of compressed air, compressed gas, springs, or any other means, is capable of propelling shots, pellets or any solid object for a distance of greater than 50 feet. Officers in the discharge of their duties and a user authorized by the zoning ordinance are exempted.

Exemptions may apply on tracts of land 10 acres or larger that were annexed into the City after September 1, 1981 (as provided by Section 229.002 of the Texas Local Government Code). Contact the Police Department at 817-426-9910 for further information on these properties. Section 229.002 of the Texas Local Government Code

4. How do I know if my child has to wear a seat belt or sit in a car seat when riding in a vehicle?

Texas law now requires drivers and all passengers in vehicles to be secured by a safety belt. A safety belt violation can result in fines ranging from $25 to $50, plus court costs.

Any child under the age of 8 must be restrained in an approved child passenger safety seat unless taller than 4 feet, nine inches. The fine is up to $25 for a first offense and $250 for a second subsequent offense.

Safety Seat Guidelines

Safety belts are designed for adults, not children. Use a booster seat to lift your child up and prevent severe injuries in a crash. View an informational video about the proper use of child safety seats.

Please remember the following guidelines when buying the proper seat for your child:

Birth-1 Year, Up to 35 Pounds
•Use a rear-facing seat until your baby reaches the weight limit or height limit of the seat.
•Secure the chest clip even with your baby's armpits.
•Fasten harness straps snugly against your baby's body.

1-4 Years, 20 to 40 Pounds
•Use a forward-facing seat for as long as the safety seat manufacturer recommends it.
•Fasten harness straps snugly against your child's body.
•Secure the chest clip even with your child's armpits.
•Latch the tether strap to the corresponding anchor if your vehicle has one.

4-8 Years, Over 40 Pounds
•Use a booster seat.
•Fasten the lap belt across your child's thighs and hips, not stomach.
•Strap the diagonal belt across the chest to rest on the shoulder, not the neck.

5. Why has the vehicle inspection sticker been eliminated?

HB 2305 was passed during the 83rd legislative session (2013). This bill eliminated the inspection sticker resulting in a single-sticker system and makes vehicle registration dependent on obtaining a passing vehicle inspection.

6. What is K2?

K2 or Spice is a mixture of herbs, spices or shredded plant material that is typically sprayed with a synthetic compound chemically similar to THC, the psychoactive ingredient in marijuana.

K2 is typically sold in small, silvery plastic bags of dried leaves and marketed as incense that can be smoked. It is said to resemble potpourri. K2 products are smoked in joints or pipes, but some users make it into a tea.

Short term effects include, increased agitation, pale skin, seizures, vomiting, profuse sweating, uncontrolled / spastic body movements, elevated blood pressure, heart rate and palpitations. The onset of this drug is 3-5 minutes, and the duration of the high is 1-8 hours. In addition to physical signs of use, users may experience: dysphasia, severe paranoia, delusions, and hallucinations.

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Prairie

Show All Answers

1. What plants live in the prairie?

Burleson prairies are considered part of the Greater Fort Worth Prairie. These prairies contain the “big four” prairie grasses: big bluestem, little bluestem, Indiangrass, and switchgrass. Over a hundred other grass and wildflower species exist in our Burleson remnant prairies.

2. What is the best time to visit a prairie?

Since prairies have so many species of plants, there are interesting things to see year-round. Wildflowers can be observed spring through fall, Monarch butterflies can be found in large numbers during October, and migratory grassland birds often find nesting material and seeds in the winter.

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Public Works

Show All Answers

1. What hours is the service center open?

Regular hours are from 7:00 a.m. to 4:00 p.m., Monday through Friday.

2. Where is the service center located?

The service center is located at:
725 SE John Jones Dr.
Burleson, TX 76028

3. How do I get a recycling cart?

To request a recycling cart, please contact BTX311. 

4. How do I dispose of my Christmas tree?

Dried-out trees should not be left in the home or garage, or placed outside against the home. If you live inside the city limits of Burleson, it’s easy to recycle your Christmas tree when it begins dropping needles. Set the Christmas tree at the curb along with bulk trash, brush, limbs and yard waste during your zone collection week. The tree needs to be at the curb no later than 7 a.m. on the Monday of your zone collection week. To verify which zone your home click on Specials by Zone for a map below. You may also call BTX311.

Specials by Zone Map

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Purchasing

Show All Answers

1. How do I become a registered vendor to do business with the City of Burleson?

The City of Burleson utilizes Bonfire, a free third party platform.

Bonfire Website

2. Is it necessary to register with Bonfire to do business with the City of Burleson?

Supplier participation in the Bonfire system is not a requirement for doing business with the City of Burleson. However, it is the quickest and most efficient means for notification of bid opportunities. Bid notices are also advertised in these areas:

• On the bulletin board located at Burleson City Hall, 141 West Renfro Street.
• In the Fort Worth Star Telegram Newspaper

Bonfire Website

3. How do I find out who has been awarded a bid I applied for?

If you have registered as a vendor you will be notified by email when the bid is awarded. Otherwise, you may contact Justin Scharnhorst at 817-426-9646.

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Recycling

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1. What are the recycling collection holidays?

Beginning January 2017, the City's contractor will observe the following holidays: New Year's Day, Thanksgiving Day, and Christmas Day. If any of these holidays fall on a weekend, there will be no interruption of service. If City offices are closed for the holiday, please contact Waste Connections at 817-222-2221.

2. Where can I recycle in Burleson?

The city offers weekly curbside recycling.

3. Can I recycle my pizza boxes?

Food containers such as pizza boxes and styrofoam take-out containers are not accepted for the recycling program. All pizza boxes should be placed into trash bags for pick up.

4. What plastics are accepted for recycling?

Plastics # 1 - 5 and # 7 are accepted for recycling.

5. What if my recycling wasn't picked up on my scheduled day?

If your recycling was set out by 7:00 a.m. on your scheduled day and it was not picked up, please call BTX311 during regular business hours to let us know. 

6. Who do I report a damaged recycling cart to?

Contact BTX311 and report the damage. The department will coordinate the repairs to the cart with the service provider.

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Red Light Camera

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1. When did the City implement the Automated Red Light Enforcement Program?

March 26, 2008, was the first date violations were issued. This went into effect after a 30-day warning period that began on February 25, 2008.

2. Why has the City of Burleson decided to implement the Automated Red Light Enforcement Program?

Running red lights is a problem in Burleson. Between 2003 and 2007, there have been 691 crashes in Burleson at intersections that are controlled by signal lights. Ninety-three of those crashes resulted in injuries.

According to the Insurance Institute for Highway Safety, annually nearly 2,000,000 crashes occur in intersections. In 2005, red light running resulted in 800 fatalities and over 165,000 injuries.

Statistics have shown that an automated red light camera program will reduce the number of red light crashes and injuries associated with such crashes. The purpose of this program is to increase traffic safety in Burleson. The goal of the program is to reduce red light running violations, red light crashes, and red light injury crashes without impacting City funds. This is a public safety program.

3. What is a red light running violation?

A red light running violation occurs when a motorist enters an intersection after the traffic signal has turned red. Motorists already in the intersection when the signal changes to red, when waiting to turn for example, are not considered red light violators.

4. Where are the red light cameras located?

Cameras are installed at five intersections based on crash statistics compiled by the Burleson Police Department. Each intersection will be clearly marked with signs.
Intersections in the City equipped with red light camera systems are:
~Wilshire/SH174 @ John Jones
~Wilshire/SH174 @ Elk Drive
~Wilshire/SH174 @ Garden/Summercrest
~Wilshire/SH174 @ Newton
~Wilshire/SH174 @ Renfro

5. Who will receive a Notice of Violation?

Based upon images captured by the automated system, the owner of a vehicle that has been determined to have committed a red light violation will be mailed a Notice of Violation.

6. What is the cost of a violation?

Civil citations will cost a red light runner $75. If the citation is not paid within 30 days, a $25 late fee will be assessed.

7. What if the light was yellow?

The automated camera only becomes active once the red light is showing. It will not capture a vehicle if the vehicle enters the intersection prior to the light changing to red. If you enter the intersection on yellow, it is legal to clear the intersection if the light turns red while you were still in the intersection.

8. What if I am not the driver/owner of the vehicle at the time of the violation?

You may submit a Declaration of Non-liability if you are in the business of renting or leasing vehicles or if the vehicle was sold or reported stolen at the time of the violation or if you are a business and the vehicle was being operated by your employee or other authorized personnel. You may submit a sworn statement to that effect to the administrative adjudication hearing officer to rebut the presumption that you were driving the vehicle at the time of the violation. Complete and mail a notarized Declaration to the City of Burleson, Violation Processing Center, 209 W. Main St., Mesa, AZ 85201.

9. What happens if I ignore the Notice of Violation?

Failure to pay the civil penalty or to contest liability by the due date is an admission of liability in the full amount of the civil penalty assessed on the Notice of Violation and constitutes a waiver of the right to appear under the City's ordinance. Failure to pay the civil penalty or to contest liability within the time allowed will result in a $25 late fee and may result in the County Tax Assessor-Collector refusing to register the vehicle alleged to have been in violation of the ordinance.

10. Will I receive any points on my driving record for this violation?

The civil penalty may not be recorded on the owner's driving record and an arrest warrant may not be issued.

11. Will my insurance rates be affected?

No, this is a civil infraction and is not reported to any insurance agencies.

12. Is this only a program to generate revenue?

This is a safety program. Automated safety systems have been shown to reduce red light violations and intersection crashes. Numerous studies throughout the United States and worldwide, as well as the experience of many other cities, indicate significant decreases in red light running violations and collisions after cameras were installed. Often times, a spill-over effect results from automated enforcement. For example, other intersections not monitored by automated enforcement also see a decrease in violations and accidents because of the presence of enforcement in other areas of the community.

13. Where does the money from the red light violation fee go?

The revenue from civil penalties and late payment fees go to the City of Burleson to recover the costs of operation, then the balance of the money is distributed, 50-50, with 50 percent going to the Texas Regional Trauma Account and 50 percent to be retained by the City of Burleson to fund traffic safety programs which comply with the Council adopted policy.

14. What if I was issued a citation from an officer for the same offense?

The citation issued by a police officer takes precedence over the Automated Intersection Safety System Notice of Violation. You must appear in court with both notices and the Adjudicative Hearing Officer will take the appropriate action.

15. Does a police officer approve the violation?

Yes, every violation is reviewed, and must be approved by a Burleson Police Officer before it can be mailed out. Burleson Police Officers have the final say on whether a violation occurred or not.

16. Can I watch the violation on my computer?

Yes, you can go to Violation Information to watch the video of the violation. Just follow the instructions on the screen.

Violation Info website

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Senior Activity Center

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1. How much does it cost to join the Senior Center?

There is no cost to attend the Burleson Senior Activity Center, however some programs do have a small fee.

Senior Activity Center webpage

2. What are the hours of operation?

8 a.m. to 4 p.m. Monday through Friday. Call for more information: 817-295-6611. 

Senior Center webpage

3. What kind of activities are available?

The Burleson Senior Activity Center offers a variety of programs and events. Check out the monthly event calendar or pick one up at the Senior Activity Center, 216 SW Johnson Ave.

Monthly Calendar of Events

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Solid Waste

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1. What is the difference between trash and garbage?

Garbage means solid waste consisting of animal and vegetable waste materials from the handling, preparation, cooking, or consumption of food, including waste materials from markets, storage facilities, and the handling and sale of produce and other food products.

Trash means solid waste (excluding ashes), consisting of both combustible and noncombustible waste materials. Combustible trash includes paper, rags, cartons, wood, wood shavings, furniture, rubber, plastics, and brush; noncombustible trash includes glass, crockery, tin cans, aluminum cans, metal and similar materials that will not burn at ordinary incinerator temperatures. The term does not include grass clippings or leaves.

2. What are my garbage collection days?

It depends on your address. You may also contact BTX311 for more information.

3. Why did they leave my garbage, leaves, or limbs/brush behind?

All garbage, leaves, limbs and bulk must be at the curb by 7:00 a.m. the morning of collection.  Leaves are now part of your garbage collection.  You no longer have to place them in the paper yard bags.  Collection is twice a week for garbage and once a week for recycling.  Collection of tree limbs cut to 6-foot lengths or shorter are collected both during the weekly small bulk collection of 3 cubic yards or less (always set out on your second garbage collection day) and monthly in accordance to your respective zone on the Monday of your designated zone week.  These collections are pre-set; therefore, there is no need to call for a scheduled collection.  Call BTX311 if you have any further questions.  Reasons for not collecting could be that the bags are over 35 pounds; there is an obstruction keeping them from getting to the collection, i.e., vehicle parked in front of item, tree or other obstruction preventing the use of the brush truck and/or late set out of these items.

4. Does the City credit bills if our garbage isn't picked up?

No. The Solid Waste Fee is not based on frequency of collection. If the trash is set out by 7:00 a.m. and is missed, the resident may call BTX311 and report the missed garbage.

5. If our pickup day is a holiday, will garbage be picked up the next day?

No, it will be picked up on the next scheduled pickup day.

6. What are the garbage collection holidays?

Beginning January 2017, the City's contractor will observe the following holidays: New Year's Day, Thanksgiving Day, and Christmas Day. If any of these holidays fall on a weekend, there will be no interruption of service. If City offices are closed for the holiday, please contact Waste Connections at 817-222-2221.

7. What is the schedule for garbage collection?

Your regular household garbage will either be on the Monday/Thursday schedule or the Tuesday/Friday schedule.

8. How do I begin receiving garbage collection service?

Contact Utility Customer Service at 817-426-9601, or in person at City Hall, 141 W. Renfro St.

9. Where is the nearest landfill?

Other disposal facilities are:
(NOTE: Fees may apply)

Southeast Landfill
898 N. Dick Price Road
Kennedale, TX
817-478-6462

City of Cleburne Transfer Station
2625 Pipeline Road
Cleburne, TX
817-641-2236

Turkey Creek Landfill
9100 South I-35W
Alvarado, TX
817-790-0311

10. How do I dispose of household hazardous waste (HHW)?

The Household Hazardous Waste collection event is held once a year at the City Service Center. Items accepted are acids, aerosol cans, all batteries, antifreeze, brake fluid, craft chemicals, degreasers, drain cleaners, fertilizer, fluorescent lights, herbicides, household chemicals, motor oil, paints/stains, paint thinner, pest strips, pesticides, pharmaceutical, photo chemicals, pool chemicals, oil filters, solvents, transmission fluid and varnishes. There is no charge for this service, however, proof of residency will be required (i.e. photo ID and recent water bill). Please contact the Environmental Health Specialist at 817-426-9848 for more information concerning collection events or other needs.

You may also take your Household Hazardous Waste to the Environmental Collection Center (ECC) in Fort Worth. The ECC is open Thursday and Fridays from 11a-7p and Saturdays from 9a-3p. It is located at 6400 Bridge St, Fort Worth. For directions, call 817-392-EASY (3279). There is no fee, however, residents must take a City of Burleson water or solid waste bill as proof of residency. 

11. What outside companies can/do provide garbage collection service in Burleson?

Outside companies can only provide commercial garbage collection service within the city limits. Any qualified commercial provider may operate within the City of Burleson. All providers must register with the City of Burleson prior to providing local commercial service. Please contact BTX311 to obtain a list of registered commercial garbage providers.

12. Can pizza boxes be recycled?

Pizza boxes are not recyclable. Please place them inside your trash bag with your regular household garbage, this will prevent them from blowing into the street and/or yards, and will facilitate the collection process.

13. When do I put my Special Pick Up items out?

There are now multiple opportunities to set out your Special Pick up items.  The monthly collection by zone for large bulk and the added weekly small bulk collection on every second garbage collection day.  Check here to determine your zone.  

For large bulk monthly collection dates, use the following:

• Zone 1 – Week of the First Monday of the month
• Zone 2 – Week of the Second Monday of the month
• Zone 3 -  Week of the Third Monday of the month
• Zone 4 – Week of the Fourth Monday of the month

Items must be set out no later than 7:00 a.m. of your zone collection week.  For weekly small bulk collection of 3 cubic yards or less, use you scheduled second collection day and set out with your garbage by 7:00 a.m. on those days.

14. What items can I put at the curb for my monthly zone and weekly garbage pick up?

Limbs (not to exceed 6-foot in length), brush, lumber, wood, mattresses, furniture, carpet (cut into four-foot rolls), appliances that do not contain Freon, large toys, lawn mowers / weed eaters / edgers that have had the gasoline and oil drained, outdoor grills without the propane tank, and other bulk items will be collected monthly for the large bulk collection per your zone and on your second garbage collection day on the weekly small bulk collection (3 cubic yards or less).

15. What items can the crews not pick up?

Items that crews cannot collect include, but are not limited to appliances that have not had the freon removed, automotive parts, brick, building materials, concrete, dirt, hazardous materials, oil, paint, railroad ties, rock, roofing materials, shingles, and treated lumber.

16. What should we do with our yard waste?

Starting October 7, grass clippings can go in regular bags but they cannot exceed the 35 lb. weight limit and can be set out weekly on your second collection day.

17. What if I don't want a recycling cart?

You can call BTX311 to opt out of receiving a recycling cart.

18. Where should I store by recycling cart?

They can be stored on the side yard, behind the building line or in a garage. 

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Street Maintenance

Show All Answers

1. How do I get my street light repaired?

The City of Burleson does not maintain residential street lights. Street lights are maintained by Oncor and United Cooperative Services. To report a problem contact Oncor at 888-313-4747, or United Cooperative Services at 817-447-9292 or 817-556-4000.

2. Where do I report a pot hole?

Call BTX311 to report a pot hole. If you are calling after regular business hours, please leave a message.

3. How do I get our drainage ditch cleaned out?

Call BTX311 to report the location of the drainage ditch that requires maintenance. If you are calling after regular business hours, please leave a message.

4. How can I get my street swept?

Call BTX311 to request the sweeper to come down your street.

5. How do I report a tree or shrub that is blocking the view of a stop sign?

Call BTX311 to report this problem during regular business hours.

6. How do I report a traffic signal that has a bulb out?

Call BTX311 during regular business hours. After hours, call 817-426-9904.

7. How do I report low hanging tree limbs that hit passing vehicles?

Call BTX311 during regular business hours.

8. How do I report shrubs that are growing over the public sidewalk, interfering with pedestrian traffic?

Call BTX311 during regular business hours.

9. How do I report a sign that has been knocked down or stolen?

Call BTX311 during regular business hours. After hours call 817-426-9904.

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Texas Wildflowers

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1. Do wildflowers come back every year?

Yes! There are two types of wildflowers – annuals and perennials. Perennials come back each year on their own after becoming established. Annuals create seeds each year. Mowing annual wildflowers after they’ve created seed helps the seed drop to the ground for next year’s growth.

2. How long does it take for Texas wildflowers to grow from seed?

Plant Texas wildflowers in the fall for spring flowers. Wildflowers will begin growing leaves throughout the fall. Fast-growing annuals will start blooming in April. Perennials take longer to establish and will bloom in the first 1-2 years.

3. When is the best time to plant wildflowers?

Most Texas wildflowers should be planted in late summer or early fall.

4. What types of wildlife live in wildflower areas?

Wildflowers and native Texas grasses provide important habitat for birds, pollinators, and other small animals.

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Trash Survey

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1. What would the cost of going to carts be?

It is projected to be approximately $1.50 less than the current rate. 

2. What size will the carts be?

The $1.50 savings assumes one 95-gallon cart for garbage and one 65-gallon cart for recycling.

3. What will happen if we have more trash than will fit in the cart?

There are options regarding trash that won't fit in the carts the specifics have yet to be determined; they will ultimately be decided by Council using survey data and the RFP.

4. I can't see some of the survey images on my Android device?

We spoke with SurveyMonkey (the company who is providing the survey), and they said it did not appear to be a glitch and recommended that devices and web browsers be up-to-date before the survey is taken. Below are the images with the correlating question number. You can also contact (817) 426-9835 and request a hard copy be mailed to you or take the survey from a desktop computer, if you do not have access to a desktop computer the Burleson Public Library has computers you can use.

5. How many trash bags will fit in the cart?

That is hard to say because it depends on what is inside of the trash bags and if the content in trash bags can be compressed or not. For instance if you are recycling cardboard boxes versus plastic bottles. The trash carts that are being proposed are 95-gallon and the proposed recycling carts are 65-gallons you could the gallon size of the trash bags used in comparison to the size of the carts. 

6. What happens if a holiday falls on your trash day?

If the City continues with using trash bags and having service twice-a-week then your trash day would not be made up. Trash would be picked up on your next scheduled trash day of that week.

If the City moves to the bins with once-a week-collections than collection would shifts days but will still be picked up during that week. 

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Utility Customer Service

Show All Answers

1. How do I read my bill?

You can view a copy of a bill here with an explanation for each section.

2. Are there any lawn watering restrictions?

Yes, you are limited to twice per week watering and prohibited from watering with a sprinkler or an irrigation system between 10:00 a.m. and 6:00 p.m. daily. A hand-held hose or soaker hose is permitted during these times. During times of extreme drought, Stage 1 restrictions may apply.

Twice per week watering schedule:

• If your residential address ends in an even number (0, 2, 4, 6, 8) you can use an irrigation system to water your landscape on Wednesdays and Saturdays.
• If your residential address ends in an odd number (1, 3, 5, 7, 9) you can use and irrigation system to water on Thursdays and Sundays.
• All non-residential water locations (apartment complexes, businesses, industries, parks, medians, etc.) may water on Tuesdays and Fridays.
• Monday is a no-water day.

3. How is the sewer charge figured?

We figure sewer using "Winter Quarter averaging." This means we take the consumption billed in January, February and March, average it together and that's what you are billed for sewer all year long. Depending on where you live, this could be the consumption for December, January and February or the second half of December, all of January and February and the first half of March. If you have questions about this, please contact Customer Service at 817-426-9601 or refer to your bill.

4. My bill seems high. What can I do?

First, make sure you don't have any faucets that are dripping, inside or outside your home.

Second, we recommend you do a dye test on your toilets. Put some food coloring in the tank of the toilet, don't flush it, go back in about 30 minutes or so. If any of the colored water from the tank is in the bowl of the toilet, your toilet is leaking. This is a major water waster because a lot of times people don't realize the toilet is leaking because the water isn't going in the floor.

Third, if you have an irrigation system, check the settings. Customers have said that they have had more than one program on at the same time and didn't realize it until they checked their programs.

If you still have a question regarding your bill, please call the Utility Customer Service office at 817-426-9601.

5. What are my payment options?

You have the following payment options: online through our payments website with an option for paperless billing via email; pay over the phone through our automated system at 1-855-498-9971; in person at the Utility Customer Service office located in the first door on the right after entering City Hall; mailing your payment to: City of Burleson Utility Customer Service, 141 W. Renfro St., Burleson, TX 76028, or use the drop box on the east side of City Hall. If you have any further questions, please email the Utility Customer Service office at utilitybilling@burlesontx.com or call them at 817-426-9601. For more details see the

Payment Options page of this website.

6. When is my bill due?

Bills are due upon receipt and should be paid within 20 days of the bill date to avoid a penalty. An additional 10 days are given to make payment with a late fee before loss of service will occur.

7. Can I change the due date of my bill?

Unfortunately, no. The due date of the bill is determined by your service address.

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Water & Wastewater

Show All Answers

1. What do I do if I don't have any hot water?

If the cold water is working then you may want a plumber or someone with plumbing experience to check it out for you. If you aren't getting any water service, call BTX311.

2. What do I do if my sinks and bathtubs are draining very slowly?

Call BTX311 during regular business hours. We may be able to help with your problem. After regular business hours call 817-426-9904.

3. What do I do if water is coming out of a manhole in the street?

Call BTX311 during regular business hours. A crew will be sent to take care of the problem. After regular business hours call 817-426-9904.

4. What do I do if I can't get water to come out of my kitchen sink, even though I'm getting water in the bathroom?

You may have a plumbing problem, you may want someone familiar with plumbing to look at it for you.

5. What do I do if smelly water is coming up from my toilets and drains?

Take the cap off of your sewer clean out and call us immediately. Your sewer clean out is a white (or sometimes black) pipe coming up from the ground and is usually located in your flowerbed near the outside faucet. Call BTX311 during regular business hours and a crew will be dispatched to check out the problem. Or after hours call 817-426-9904.

6. Is there a charge for turning water off/on for repairs after regular business hours?

No, but you may have an hour or two wait until a crew can get there.

7. What phone number do we call for after hour and weekend emergencies?

For after regular business hour emergencies, call 817-426-9904 to report water and sewer emergencies.

8. If water is coming out of the meter box does that mean I am being charged for it?

Not unless your meter is turning. In any case, you should contact BTX311 and let us send someone out to check.

9. What do I do if I don't have any water pressure?

Call BTX311 and a crew will be dispatched to check out the problem.

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Water & Wastewater - Class Surcharge

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1. Why are some businesses being assessed an additional wastewater charge?

• The cost of having wastewater treated depends on the strength of the wastewater.
• The typical standard for measuring the strength of wastewater is determined through laboratory analysis of Biochemical Oxygen Demand (BOD) and Total Suspended Solids (TSS).
• Normal wastewater rates include wastewater strength up to domestic or residential levels.
• Certain business operations have shown a higher strength of wastewater than domestic or residential users
• This surcharge is to cover the additional cost of wastewater treatment beyond the domestic or residential level.

2. What type of business operations will be assessed this surcharge?

• Eating establishments, such as dine-in or fast food restaurants, which prepare food products are listed as Class 1 dischargers.
• Establishments which perform washing or cleaning services, including servicing of automobiles, are listed as Class 2 dischargers. Examples include car washes, auto repair facilities and commercial laundry facilities.
• Other establishments which engage in food preparation or cooking, such as bakeries, donut shops and delicatessens are listed as Class 3 dischargers.
• Other establishments may be included into surcharge program depending on wastewater discharge strength assessment.

3. What City Ordinance governs the surcharge program?

Ordinance C-605-06 governs the surcharge program.

4. What is the anticipated cost?

• The Wastewater Surcharge is determined and assessed by the volume of metered water consumption.
• Class 1 dischargers can anticipate a surcharge of approximately $3.60 per 1,000 gallons of water consumption.
• Class 2 dischargers can anticipate a surcharge of approximately $1.95 per 1,000 gallons of water consumption.
• Class 3 dischargers can anticipate a surcharge of approximately $2.01 per 1,000 gallons of water consumption.

5. Can a business request to have the strength of its wastewater analyzed?

• Businesses may request to have the strength of their wastewater analyzed. However, certain requirements must be met.
• The City of Burleson will inspect all operations and facilities of the business before individual monitoring may begin.
• A sampling port must be present on the discharge line, which will enable proper sampling to take place. If a sampling port is not available, the establishment may have one installed at its own expense. Design review, approval and all associated permit fees are required.
• The requesting establishment shall pay all costs of analyzing wastewater samples and any costs incurred by the City of Burleson for individual monitoring.
• An industry may also elect to self-monitor its wastewater discharge upon approval by the public works department.

6. What if multiple businesses have their water feed from the same water meter?

• The surcharge rate will be determined by the strongest wastewater strength user attached to each water meter.
• Surcharge rate will be applied to the meter, so the rate for any business served by that meter will be impacted.

7. Will the surcharge be applied to dedicated irrigation meters?

• No, the surcharge will not be applied to meters that are dedicated to irrigation only.
• Irrigation that does not have a dedicated meter, and is subsequently part of the domestic feed, will be surcharged.

8. Whom do you contact if you have more questions about this program?

•Contact the public works department at 817-426-9830.

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Water Restrictions

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1. Does the City have year-round water restrictions?

Yes, you are limited to twice per week watering and prohibited from watering with a sprinkler or an irrigation system between 10:00 a.m. and 6:00 p.m. daily. A hand-held hose or soaker hose is permitted during these times. During times of extreme drought, Stage 1 restrictions may apply.

Twice per week watering schedule:

• If your residential address ends in an even number (0, 2, 4, 6, 8) you can use an irrigation system to water your landscape on Wednesdays and Saturdays.
• If your residential address ends in an odd number (1, 3, 5, 7, 9) you can use an irrigation system to water on Thursdays and Sundays.
• All non-residential water locations (apartment complexes, businesses, industries, parks, medians, etc.) may water on Tuesdays and Fridays.
• Monday is a no-water day.

2. Why does the City run the sprinklers at Chisenhall Fields and Hidden Creek Golf Course between 10:00 a.m. and 6:00 p.m.?

The ballfields at Chisenhall Park are irrigated by Bailey Lake, which is filled via rain water and groundwater but not by the City’s water distribution system. Another example that does not qualify for mandated water restrictions is the cemetery. They utilize rain water and groundwater to irrigate.

The golf course (like Chisenhall Fields and the cemetery) is also irrigated by groundwater and rain water. The golf course has ponds that are used as reservoirs that collect water from groundwater and rain water sources. Their irrigation system pulls from these ponds and not the city’s water system.

3. What is a Landscape Irrigation Variance?

Under certain circumstances, such as installation of new landscaping, the City will grant a variance to the lawn watering restrictions. For more information on variances, or how to obtain one, see the Landscape Irrigation Variance Guidelines. Landscape Irrigation Variance Guidelines

4. If I am on a well, do I have to comply with the water restrictions?

The water restrictions only apply to customers that receive their water from the City of Burleson.

5. Can I water my foundation during Stage 1 Water Restrictions?

Foundations may be watered up to two hours on any day using a handheld hose, soaker hose or drip irrigation system placed within 24-inches of the foundation that does not produce a spray of water above the ground.