What do I do if smelly water is coming up from my toilets and drains?
Take the cap off of your sewer clean out and call us immediately. Your sewer clean out is a white (or sometimes black) pipe coming up from the ground and is usually located in your flowerbed near the outside faucet. Call the water department at 817-426-9830 during regular business hours and a crew will be dispatched to check out the problem. Or after hours call 817-426-9904.

Show All Answers

1. What do I do if I don't have any hot water?
2. What do I do if my sinks and bathtubs are draining very slowly?
3. What do I do if water is coming out of a manhole in the street?
4. What do I do if I can't get water to come out of my kitchen sink, even though I'm getting water in the bathroom?
5. What do I do if smelly water is coming up from my toilets and drains?
6. Is there a charge for turning water off/on for repairs after regular business hours?
7. What phone number do we call for after hour and weekend emergencies?
8. If water is coming out of the meter box does that mean I am being charged for it?
9. What do I do if I don't have any water pressure?