Become a Public Safety Communications Specialist

Exciting & Rewarding Position

The City of Burleson offers public safety communication specialists an exciting and rewarding public service position with excellent benefits and a retirement plan. This position receives emergency and non-emergency calls for service and transmits messages via various communication systems consisting of 911 emergency lines, TDD, radio, and data terminals which operate 24 hours a day, 7 days a week.


  • High School Diploma or equivalent
  • Type 35 wpm
  • No felony convictions
  • Normal hearing, vision correctable to 20/20 
  • Must be willing to work varied shifts, holidays, nights and weekends; subject to mandatory overtime on occasion
Preferred Qualifications
  • Prior Public Safety dispatching experience
  • Bilingual skills strongly desired
  • College degree
  • Any combination of training and experience that would provide the required skills and abilities is qualifying

Minimum Qualifications

Public Safety Communications Specialists must have the skill and ability to:
  • Interpret rules, regulations, policies and procedures
  • Prepare clear, concise and understandable written documents and make sound decisions using all available information
  • Coordinate multiple events and emergency responses with the ability to accomplish tasks in a controlled and competent manner while working under stress
  • Perform multiple tasks simultaneously
  • Read, write, spell, and speak in a clear and concise manner
  • Make sound decisions using all available information
  • Read and interpret written instructions and city and county maps
  • Sit for long periods of time
  • Detail-oriented; basic math and computer skills
  • Establish and maintain effective working relationships with co-workers, supervisors, other personnel and the public
  • Effectively operate the public safety computer systems, teletype, radio dispatch consoles, telephones and other associated equipment

Steps for Selection

  • Completion of application
  • Phone Interview
  • CritiCall Pre-Employment Testing
  • Select Advantage Assessment
  • Panel Interview
  • Background Investigation
  • Polygraph Examination
  • Psychological Evaluation
  • Drug Analysis
  • Hearing Assessment

All applicants are required to successfully complete each phase of the selection process.  

  • Texas Municipal Retirement System
  • Longevity Pay
  • Credit Union/Direct Deposit
  • Deferred Compensation
  • Employee Assistance Program
  • Dental, Life and Health Insurance
  • Paid Vacation, Holidays and Sick Days
  • Flexible benefit plan

Public Safety Communication Specialist Salary

  • Annual range: $40,011.73 - $60,017.59
Environmental Factors & Safety Hazards
  • Work is performed in a highly stressful office environment.