Prepare your Pipes for Winter Weather

Pipes Busted Due to Winter Weather?

If you experience a burst pipe during normal business hours, Monday through Friday from 8 a.m. to 5 p.m., contact BTX 311 by dialing 311 within city limits or 817-426-9600.

Outside of normal business hours, please contact non-emergency dispatch at 817-426-9903.

How to Prepare Your Pipes for Winter Weather

Freezing temperatures can cause pipes to freeze and burst, leading to costly damage. Taking a few preventive steps now can help protect your home and reduce the risk of water service interruptions.

Before Temperatures Drop

• Cover outdoor pipes and spigots with insulated covers or wrapped towels secured with tape
• Disconnect garden hoses and drain outdoor faucets
• Turn off and drain irrigation systems to prevent freezing and damage
• Locate your main water shutoff valve and ensure everyone in the household knows where it is

During Freezing Weather

• Drip faucets slightly, especially those on exterior walls, to keep water moving
• Open cabinet doors under sinks to allow warm air to circulate around pipes
• Set thermostats to maintain a consistent temperature, even overnight or when away
• Seal gaps and cracks around doors, windows and pipe penetrations to keep cold air out

Extra Tips for Added Protection

• Insulate pipes in unheated areas such as garages, attics and crawl spaces
• Close garage doors if water lines run through the garage
• Avoid using open flames or space heaters to thaw frozen pipes

If a Pipe Freezes or Bursts

• Shut off the water at the main valve if possible
• Contact a licensed plumber for repairs
• During city business hours, report issues by contacting BTX 311

Preparing ahead of time can help prevent emergencies and keep water flowing during winter weather.