New Resident Information

New Accounts

Applications will be accepted through email. We will not require them to be notarized, which is our current policy if a customer cannot come in. Customers will have to send a copy of their driver’s license with it.


Establishing New Service



Residential:

In order to establish new service, the City of Burleson requires the following information via email or drop box. There are two drop boxes at City Hall, 141 W Renfro St. A drive up drop box is located on the east side of the building and a walk up drop box is located outside the front doors of the building.
  • A completed water service application (pdf or fillable form)
  • A color copy of driver's license or state issued ID
  • A deposit of $135 or a letter of credit that states you had no late payments with a water or electric utility in the last 12 months of service with them
  • According to our Identity Theft Prevention Policy, we must verify that the person seeking to open the account matches the names on the lease agreement or deed
If you are not able to come in person, you can fax or email a completed and notarized water service application with a copy of your driver's license. You must call to verify all paperwork was received and to set up a time for service to be connected.

Commercial:

To establish commercial service, you must submit the following via fax or email:
  • A completed commercial water service application
  • A commercial water service agreement
  • A W-9
  • A security deposit. The amount is determined by the greater of the first 2 methods:
    • Meter size
    • 2 months average billing of a similar business but not lower than $135
    • The deposit can be waived with a good letter of credit that states you had no late payments with a water, electric or gas utility in the last 12 months of service with them

Connection of Water Service